tag:blogger.com,1999:blog-47545819034129842082024-03-08T00:07:32.988-08:00How to write a brilliant essayEnglish Staar Essay Topic SamplesAriella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.comBlogger22125tag:blogger.com,1999:blog-4754581903412984208.post-29276524635420423412020-08-27T04:21:00.001-07:002020-08-27T04:21:05.682-07:00Essay on Heres how rates will affect your money next year.Article on Heres how rates will influence your cash one year from now. Paper on Heres how rates will influence your cash one year from now. Article on Heres how rates will influence your cash next year.The reason for this paper is to examine the apparent changes of loan costs throughout the following two years and to consider the progressions that will happen to purchaser spending plans and to individual spending plans identified with the foreseen activities of the Federal Reserve. As I would see it, the Federal Reserve is going to begin expanding loan costs as the Fed makes very immediate clues at the future rate increment; the expansion of financing costs will occur in a half year or in a year. Such changes will invigorate spending and momentary acquiring before the rates increment; after the expansion, spending and getting will diminish, and the paces of sparing will probably increment. With respect to me, I would consider making significant buys identified with momentary getting now. I will attempt to think momentary spending in the main portion of the year, and spotlight on sparing and reimbursing advances after the rates increment. Besides, since the Fed is intending to keep loan fees low for some additional time (in spite of the fact that it isn't expressed unmistakably to what extent it may take), I would consider making significant buys, for example, vehicles during the following year or two.Current gauges of monetary development in 2015 show that GDP development of the U.S. economy in 2015 will be somewhere in the range of 3.0% and 3.2%, which is very high contrasted with past elements (Quinn, 2014). Presently the Federal Reserve despite everything keeps financing costs at the record low degree of 0.25% for 10-year Treasury Bonds. Such procedure began in 2008 and was a piece of expansionary money related arrangement planned for animating spending and resuscitating the economy. In any case, during the ongoing year the economy demonstrated prominent improvement 2.3% of genuine GDP increment in 2012 and 2.2% in 2013 (Saphir, 2014). The economy is relied upon to turn out to be much more groun ded in 2015. Simultaneously, there are two variables asking the Fed to expand loan costs taking off spending shortages joined by the threat of depleting the U.S. economy by obligations, and the likelihood of setting off to an inflationary winding because of dynamic spending. Both of these issues can be tended to by step by step expanding enthusiasm rates.According to Saphir (2014), the Federal Reserve authorities express that June 2015 may be a sensible beginning time for actualizing the liftoff. The underlying situation of the Federal Reserve was to hold up with the rate increment until swelling arrives at its objective of 2%, yet the improvement of work that was past desires may support the Fed actualize the liftoff before. Loan fee expands make it increasingly costly for shoppers to back products, to take care of their obligations and to acquire cash. Subsequently, the expansion of financing costs will prompt the decrease of spending and venture, and will support reserve funds (R abbior, 2010). When all is said in done, individuals with fluid resources, for example, transient stores may profit by higher loan fees (Rabbior, 2010).As for me, I might want to utilize the chances of low financing costs, for example, minimal effort getting while the rates are still at their record low level, so I would make momentary buys, for example, vehicle, family unit machines and hardware utilizing acquiring. On the off chance that I have accessible assets, I might want to reimburse long haul obligations during the following a half year or, maximally, 1 year, in light of the fact that after that time the expense of adjusting the obligation will increase.If I were to purchase a home, I would be hesitant to do this now since the financing costs are probably going to increment later on. Be that as it may, in the event that I had great job points of view for quite a long while and could anticipate high income during these years, I may lean toward purchasing a home and reimbursin g the credit as fast as could be expected under the circumstances. Since in the drawn out point of view loan costs are relied upon to develop, it is ideal to exploit the time of cheap obtaining. It may be proficient, for instance, to buy a home or a condo utilizing fixed-rate contract while the rates are still favorable.As for renegotiating a home, it would be helpful given that two conditions are fulfilled that it is conceivable to renegotiate a credit and to have another fixed-rate advance, and that the underlying financing cost of the advance was higher than the genuine loan fee. As a rule, it isn't sensible to begin renegotiating credits now, since the loan costs are going to increment. Be that as it may, in the event that renegotiating helped decline the advances term, at that point such choice may be fitting in light of the fact that the current procedure of getting ought to be centered around reimbursing the credits before the financing costs change.Regarding setting aside mo re cash in the bank, it is progressively useful to spare when the loan fees increment, for example in a half year or in a year. As of now, it is valuable to spend and to make significant buys, and afterward to begin sparing when the Federal Reserve at last applies the liftoff. Concerning into securities exchange, the methodology is the exact inverse it is advantageous to put into financial exchange presently when the loan fees are low since it is conceivable to utilize minimal effort obligation to fund speculations, however it would be less gainful when the financing costs increment. So I may connect with into securities exchange speculations during a half year or most extreme a year, and will be progressively hesitant to put into financial exchange when the loan fees increment. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-57363111577742694572020-08-22T10:38:00.001-07:002020-08-22T10:38:19.165-07:00Over 50% of the world lives in poverty, isnââ¬â¢t this devastating Free EssaysThere are numerous implications to the word ââ¬Å"poverty.â⬠Many of us relate it to the idea of vagrants living on avenues or to individuals living in unforgiving conditions without cash of food. We as a whole have our own assessments, however what truly is destitution? Is it what most of us consider? Or on the other hand is it basically the condition of being poor? The word ââ¬Å"povertyâ⬠has numerous implications and definitions. We will compose a custom article test on Over half of the world lives in neediness, isnââ¬â¢t this staggering? or on the other hand any comparative subject just for you Request Now Many accept that this word can mean ââ¬Å"not having an educationâ⬠or ââ¬Å"living in the condition of hungerâ⬠or ââ¬Å"abuseâ⬠or living without cover, or even simply being ââ¬Å"lonely.â⬠Some of the explanations behind somebody to be living in the condition of neediness could connection to ââ¬Å"warâ⬠ââ¬Å"famineâ⬠or even in light of the fact that ââ¬Å"parents or individuals from family have passed away.â⬠Statistics obviously demonstrate that ââ¬Å"one out of 120 individuals have needed to leave their homes due to warâ⬠Isnââ¬â¢t this horrifying? Neediness can be seen, and furthermore not seen. For instance, in certain pieces of the world you can obviously observe individuals enduring in neediness, a few people might be destitute; some may even be experiencing sickness that can not be restored because of absence of cash. In any case, a few sorts of destitution can not be seen. For instance, retired people like Mrs Pankania need to settle on a choices between purchasing enough to eat to being warm in the winter. This is on the grounds that a few beneficiaries have a low benefits and canââ¬â¢t appreciate extravagances like us. How might you feel on the off chance that you needed to settle on a choice among warmth and food? What would you be able to do to Help? As you are most likely mindful, living in the condition of destitution would presumably be cruel. Here are a few hints for you to help out these deplorable individuals and make their lives a superior spot. Uzairs Top Tips 1.) If you are strolling down the road, with a bunch of undesirable change, and you know the your not so much going to deal with it keep it until you run over a cause box. 2.) Make your own cause box. Locate an old container thatââ¬â¢s NOT being utilized and write in striking words-CHARITY! Advise your loved ones to place old change into to it and you will gradually see that the sum in the container show gradually increment. 3.) As said in tip 2, make a cause box, yet this time offer one to a sibling or sister and have a race to see who can fill their foundation box the snappiest. ââ¬Å"Hopefully these tips will help those in destitution and make their lives a superior placeâ⬠Instructions to refer to Over half of the world lives in neediness, isnââ¬â¢t this staggering?, Papers Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-90995550890261519722020-08-21T08:20:00.001-07:002020-08-21T08:20:15.892-07:00Indiana Payday Loan Firm Fined $100,000 for Abusive Practices - OppLoansIndiana Payday Loan Firm Fined $100,000 for Abusive Practices - OppLoans Indiana Payday Loan Firm Fined $100,000 for Abusive Practices Indiana Payday Loan Firm Fined $100,000 for Abusive PracticesInside Subprime: March 8, 2019By Grace AustinThe Consumer Financial Protection Bureau is forcing an Indiana payday loan firm to pay up for illegally debiting payments and making harassing phone calls toward customers, among other allegations.The CFPB settled with the payday loan firm, which has dozens of stores across the Midwest and South, in February 2019. The payday lender will have to pay a $100,000 penalty.The payday loan firm is accused of debiting borrowers even after their payday loans were paid back; the lender allegedly collected more than $20,000 from borrowers this way. The CFPB also says that illegal debiting likely led to overdraft and insufficient funds fees for borrowers.The payday loan firm is also charged with having âinadequate processesâ to catch any unauthorized charges against its borrowers. Additionally, the payday loan firm didnât have a sufficient refund process, meaning some customers didnâ t receive their money back for more than two years.The CFPB also accused the payday loan firm of making harassing phone calls to family members, employers, and any personal references that were included on the borrowerâs loan applications from January 2014 to at least February 2017.The payday loan firm representatives would talk directly to or leave messages with those people until the loan was paid back by the borrower.The CFPB said it would sometimes go even further: âIn some instances [the payday loan firms representatives] asked the third party to make a payment on the loan him or herself or sought to have the third party apply pressure on the borrower to make the payment.âThe payday loan firm didnât keep a sufficient do-not-call list internally, according to the bureau, so sometimes representatives would continue to call people even after they asked to not be contacted.Borrowersâ delinquent debts were exposed to their employers, co-workers and loved ones; the CFPB sa ys in the complaint that it led to âreputational damage in the workplace, disciplinary action, lost work time, and other negative employment consequencesâ for borrowers.The CFPB says that the payday loan firm didnât need to involve third-party references like employers and family members to collect debts since they already had borrowersâ information on file for collections purposes.There are more allegations against the payday lender:The payday loan firm is accused of making marketing calls to those people listed as references on borrowersâ loan applications. The payday loan firm is also accused of advertising services it did not offer, such as check cashing, phone reconnections, and home telephone connections, on their storefront signs. The CFPB says at least 20 stores advertised these services, which some hadnât offered, in some cases, for up to eight years prior.In addition, the bureau found that the payday loan firm violated the law by not providing privacy notices , as well as being deceptive about interest rates in its advertising.The Indiana-based payday loan firm has nearly $3 million in assets, according to the CFPB. Thus, a $100,000 fine is less than 5 percent of their total assets.The CFPB, under the current and immediate past director, has been accused of going soft on bad actors in the financial services industry by critics. The bureau recently charged a man swindling veterans $1 for his crimes.For more information on payday loans, scams, and cash advances and check out our city and state financial guides including Indiana, Illinois, Kentucky, Ohio and more.Visit OppLoans on YouTube | Facebook | Twitter | LinkedIn Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-8636214653865657232020-05-25T07:28:00.001-07:002020-05-25T07:28:02.853-07:00Learn About Spanish Interrogative Pronouns Quà © and cuà ¡là are two words that can be confusing to people learning Spanish, because they can be translated as the same word into English, namely, what.à It is sometimes said thatà quà ©Ã is closer to what in meaning, andà cuà ¡là is closer to which. But that rule isnt always true. When to Use Accent Marks The two words, when they haveà accents, are used as interrogativeà pronounsà in questions to mean what or which.à Quà ©Ã is the same in the singular and plural forms; the plural ofà cuà ¡là isà cuà ¡les. Accentedà forms of these words appear only in exclamations and in questions, which includes anà indirectà question. The accentedà quà ©Ã is found most often at the beginning of a sentence, althoughà it sometimes follows deà and other prepositions, especially in indirect questions.à For example,à à ¿De quà © color es laà camisa?à meaning, What color is the shirt?à Without accents, normally queà andà cual are not being used as a question. Most often, they are connecting words or, technically speaking, relative pronouns, translated to mean which or that. They can stand for either feminine or masculine objects as well as ideas or concepts. An example of this usage is a popular phrase,à Creo que sà , meaning, I think that is so. Use Cases of Quà © and Cuà ¡l When Asking Questions There are a number of ways to ask questions using the wordsà quà ©Ã andà cuà ¡l.à A speaker can ask for a definition, like What is this?, which uses quà ©.à Or, you can ask for a choice selection from a group, What looks better, this red blouse or this black one?, which usesà cuà ¡l. Quà ©Used for Definitions A number of examples may help explain usage of quà © asking for a definition:à à ¿Quà © es una ciudad?,à meaning, What is a city? Or,à à ¿Quà © hace un presidente?, meaning,à What does a president do? Or,à à ¿Quà © significa talanquera?, asking, What does talanquera mean? Quà ©Used Before Nouns Quà © is usually the interrogative pronoun that is used right before nouns. For example,à à ¿Quà © casa prefieres?,à meaning, Which house do you prefer? Or, à ¿Quà © libro leà ste?,à asking, Which book did you read? Cuà ¡lUsed Before Forms of Ser Cuà ¡là is used beforeà esà and other forms of the verbà ser, meaning to be, when not seeking a definition. For example,à à ¿Cuà ¡l es tu nà ºmero de telà ©fono?,à meaning, What is your phone number? Or,à à ¿Cuà ¡l es tu problema?,à meaning, What is your problem? Or, à ¿Cuà ¡les son las ciudades mà ¡s grandes?,à asking, What are the biggest cities? Cuà ¡l Used toMake a Choice Cuà ¡là is used to suggest or ask for a selection or choice from a group. For example,à à ¿Cuà ¡l miras?,à meaning,à Which one are you looking at? But, à ¿Quà © miras?,à would be used to ask when you want to know, What are you looking at? An example of the plural form of the interrogative pronoun used in making a choice would be,à à ¿Cuà ¡les quieres?, meaning,à Which ones do you want? But, à ¿Quà © quieres?,à would be the proper way to ask, What do you want? Quà © as an Idiom Anà idiomà is anà expression, word or phrase that has a figurative meaning traditionally understood by native speakers. For example,à à ¡Quà © là ¡stima! meaning, What a shame! Or,à à ¡Quà © susto!à meaning, What a fright!à Some of the most common idiomatic expressions that are used daily in native Spanish speechà are à ¿Y quà ©? or à ¿Y a mà quà ©?,à both meaning, So what? Or,à à ¿Para quà ©? or à ¿Por quà ©?,à meaning,à Why? Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-48661871243200558862020-05-14T14:21:00.001-07:002020-05-14T14:21:04.463-07:00Gender Inequality During The Civil Rights Movement ââ¬Å"Many segments of American industry has been based on an ancient but outmoded belief that a man, because of his role in society, should be paid more than a woman even though his duties are the sameâ⬠(Karr 81). Socially constructed gender roles have led to gender inequality throughout society, but sex-based discrimination is most prevalent in the workplace. During the Civil Rights Movement, gender inequality was targeted with a number of movements that promoted equality, including the Equal Pay Act of 1963. This Act requires equal pay for equal work, which calls attention to the unethical practice of paying female employees less in wages than male employees for the same job. It has been 53 years since President Kennedy approved this Act, and it has allowed women to experience economic and social progress, but much more remains to be done. When this Act was signed into law in 1963, women were only being paid 59% of what men were paid (ââ¬Å"Pay Equity Informationâ⬠). The Equal Pay Act started a series of events that would fight for gender equality in the workplace and attempt to abolish sex-based discrimination, helping the pay gap decrease to 79%, which is what it is today. This Act started a movement towards equality and brought significant change, but today, wage discrepancies between men and women continue. It is estimated that it will take until 2059 until the gender pay gap disappears completely (ââ¬Å"Pay Equity Discriminationâ⬠). While the Equal Pay Act of 1963 inspiresShow MoreRelatedComing of Age in Mississippi and Segregation Essay1304 Words à |à 6 Pages Moody grew up in mist of a Civil Rights Movement as a poor African American woman in rural Mississippi. Her story comprises of her trials and tribulations from life in the South during the rise of the Civil Rights movement. Life during this time embraced segregation, which made life for African Americans rough. As an African American woman growing up during the Civil Right s movement, Moody has a unique story on themes like work and racial consciousness present during this time. 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The point of the movement was to achieve civil rights for African Americans. Martin Luther King was a major influence during the early stages of the movement. Many people turned to the Black Panthers, founded by Huey P. Newton and Bobby Seale, because they felt that nonviolence was not the answer to achieving civil rights. The Black Power Movement unsuccessfully tried to change the economic and social inequalities of blacks, because Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-86912721958218264462020-05-06T15:19:00.001-07:002020-05-06T15:19:20.000-07:00Project Classroom Makeover By Cathy Davidson - 1384 Words In earlier times, the acquisition and spreading of knowledge was not used to improve society. Instead, it was used to have control and to exclude certain groups. It may have been agreed that there needed to be a change in the way that the education system was set up. In her essay, ââ¬Å"Project Classroom Makeoverâ⬠, Cathy Davidson discusses how the ââ¬Å"one size fits allâ⬠model of learning hinders students from learning in a new and modernized way. She suggests the notion that using technology to teach and learn can be effective in many ways. Davidson shows that using technology presents the opportunity for a traditional classroom to become more inclusive and creative. The ââ¬Å"democratization of knowledgeâ⬠is the improvement and modernization of how information is taught and learned. Having a modernized and advanced learning system is a vital point for students because they gain insight and experience with what is considered a society dominated by advanced tech nology. Since technology has become a dominant resource in the 21st century, it should be used as a teaching tool in order to produce educational, professional and overall success. A modernized education is imperative because students learn better with the use of technology. In order to succeed in the field of education, students must have a sense of todayââ¬â¢s fast paced society. With the use of advanced technology in the classroom, students will be able to apply acquired material to the real world. While the old ways of teachingShow MoreRelatedProject Classroom Makeover, By Cathy Davidson1169 Words à |à 5 PagesJennifer White Professor Lee ENC 1102 25 September 2015 Summary Cathy Davidson is an English and humanities professor at Duke University. She has published over twenty books, many dealing with technology and education. In ââ¬Å"Project Classroom Makeover,â⬠she argues that the way the United States teaches students is not preparing them for the skills needed for success in the twenty-first century. To illustrate her point, Professor Davidson presents the historical development of the educational systemRead MoreProject Classroom Makeover By Cathy Davidson Essay1396 Words à |à 6 PagesEducation is a very powerful tool in the twenty-first century; the power of knowledge allows an individual to advance his social and economic status. ââ¬Å"Project Classroom Makeoverâ⬠by Cathy Davidson demonstrates the necessity of a customized education system in modern America while explaining why traditional learning is slowly reversing true American values. Since the late 1800s, the United States of America has developed a reputation of ââ¬Å"r ags to richesâ⬠because of the success stories of John D. RockefellerRead MoreProject Classroom Makeover, By Cathy Davidson1310 Words à |à 6 Pagesthe end, they all contribute to the advancement of society. Throughout ââ¬Å"Project Classroom Makeover,â⬠Cathy Davidson explores the need for such change in Americaââ¬â¢s educational system as it lags years behind the modern standards. Technology serves as an impetus to change and reform this antiquated system through facilitating new means of learning not previously available. While technology does have its benefits in the classrooms, it cannot alone replace the interactions between students and teachersRead MoreProject Classroom Makeover By Cathy Davidson1594 Words à |à 7 Pagespresence of technology. Nowadays, technology has become a major part of our lives and created a huge change in this world, and gives an opportunity for children to enhance their creativity and adapt to change quickly. In Cathy Davidsonââ¬â ¢s article, ââ¬Å"Project Classroom Makeoverâ⬠, Davidson discusses how vital the process of unlearning is to students and present education system. Unlearning discourages students from learning in a fashion that has all the pre-set directions, and gives independence to studentsRead More`` Project Classroom Makeover `` By Cathy Davidson Essay1970 Words à |à 8 Pagesplans would inevitably result in failure because their proponents blindly believe in the efficiency of equality. They neglect how people are motivated to improve and to test their limits by their instinct to compete. In her writing ââ¬Å"Project Classroom Makeoverâ⬠, Cathy Davidson proposes egalitarian plans consist of a ââ¬Å"democratization of knowledgeâ⬠(54) which depends on crowdsourcing and ââ¬Å"working together collectivelyâ⬠(51). In Davidsonââ¬â¢s perspective, problems will be solved by allowing everyone the equalRead MoreAnalysis Of Project Classroom Makeover By Cathy Davidson214 3 Words à |à 9 Pagesstill individuals who are also motivated by their own values and dreams. These people are willing to step outside of the realm of ââ¬Ëstandard successââ¬â¢ and strive for what constitutes as success in their opinion. The following texts- ââ¬Å"Project Classroom Makeoverâ⬠by Cathy Davidson, ââ¬Å"Biographies of Hegemonyâ⬠by Karen Ho, and ââ¬Å"An Army of One, Meâ⬠by Jean Twenge- all demonstrate the conflicts and consequences of social construct and self-desires on our perceptions of success. While social construct influencesRead MoreAnalysis Of Project Classroom Makeover, And An Army Of One : Me, By Cathy Davidson1547 Words à |à 7 PagesIn all three texts, ââ¬Å"Project Classroom Makeover,â⬠ââ¬Å"Biographies of Hegemony,â⬠and ââ¬Å"An Army of One: Me,â⬠the authors, Cathy Davidson, Karen Ho, Jean Twenge, respectively, explore different ideas of ââ¬Å"the Self.â⬠They defined and expanded what it meant to be an individual through curiosity. How was the ââ¬Å"Selfâ⬠developed? What were the main factors of a more ââ¬Å"self-celebratedâ⬠society? Why are aspects of narcissism seen more and more today? These answers were discovered when the idea of ââ¬Å"self-focusâ⬠wasRead MoreAnalysis Of Karen Lee s Project Classroom Makeover Essay1236 Words à |à 5 Pageson the top of the chain of command dictate the social norms for the remaining individuals on the antithetical end of the spectrum. Individuals with traits outside these norms are ostracized and looked down upon by the hierarchy. Cathy Davidsonââ¬â¢s, Project Classroom Makeover, promotes the use of customization in the education system to accommodate every studentsââ¬â¢ learning habits over the current use of standardization and curriculum based teachings. On the other hand, Karen Hoââ¬â¢s, Biographies of HegemonyRead MoreInquiry Based Opportunities And Narcissism Essay1226 Words à |à 5 PagesBased Opportunities and Narcissism The question of how to properly teach children has been constantly debated over ever since the existence of the education system. On the precipice of such debate are two outspoken critics, Cathy Davidson, author of ââ¬Å"Project Classroom Makeover,â⬠and Jean Twenge, author of ââ¬Å"An Army of One: Me,â⬠who have both denounced the traditional school curriculum. Their beliefs, that public school have ruined students by placing too much emphasis on self-esteem as well as contentRead MoreHow Technology Has Profoundly Affected The Way Humans Live, Work, And Play1576 Words à |à 7 Pagessystem. The outcomes of innovative technology in the classrooms have triggered many individuals to share their perspective on this subject. Cathy Davidsonââ¬â¢s ââ¬Å"Project Classroom Makeoverâ⬠explores the essentials of incorporating technological innovation in the classrooms. Davidsonââ¬â¢s work utilizes how the practice of innovative technology in schools will reform the education system in society. The utilization of innovation in the classroom allows for the usage of more interactive educational tools Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-78411634567564820452020-05-05T17:05:00.001-07:002020-05-05T17:05:04.236-07:00Human Resource Management and Performance Question: Discuss about the Human Resource Management and Performance. Answer: Introduction Human resource development is an important aspect for multinational companies in order to get better competitive advantage in the marketplace both in terms of productivity and in terms of maintaining best-fit organizational culture. Development of human resource management is related to the development of integrated and strategic approach towards workforce management. The study focuses the changing trend of human resource management due to the change of business environment and influence of stakeholders on formulating strategies of human resources for performance management and other benefits to the employees. The changing trends of HRM includes diversity in employment, changing migration patterns, employee relations implications, increased female participation in workplaces, training developments, etc. However, the study will discuss the importance of stakeholders in a company as well as their impact in the HR department of companies. Influence of changing environment The core aspects of human resource management of a company consists of various departments such as employment existing, employee development, reward management, employee resourcing, HR administration, talent management, employee benefits, strategy and organization, etc. The HR strategy of an organization is focused on current competencies as well as vision of the company in future. A gap analysis should be detected so that the new strategies will be more effective when compared to the previous HR strategy of the companies (Kehoe and Wright 2013). The environmental impact of the organization can be categorized into internal environmental factors, micro environmental factors, and macro environmental factors. Internal factors include employees, unions and business units. Micro factors include competitors, public, customers, suppliers, partners, intermediaries and entrants. External environment factors consist of culture, politics, education, technology, legal, regulations, economy, natu ral resources, and society. Internal environmental factors is responsible for creating an impact on organization size and structure, profile of workforce, companys values and ideology, locus of various HR strategy formulation, and established traditions and HRM practices (Jiang et al. 2012). However, to meet the factors of the external environmental factors, Porters generic strategies are also used in formulation of HR strategies that are related to the organization values and companies. This approach describes the HR strategy in terms of optimal strategy that will fit the strategy of the organization. This type of fit is known as vertical fit. The HR managers of companies must focus on the aspects of cost leadership, differentiation and focus in the perspective of employee relations, workforce profile with the selected strategy (Jackson et al. 2014). Apart from that, HR managers implement the policies of Pfeffers 7 key HRM practices in the organizational perspective. The key aspects of the theoretical implications are employment security, targeted selection, decentralization workplace teams, higher pay contingent on performance of company, employee training, diminished status differentials and sharing of business information sharing with workforce. Practice of these aspects will help in developing trust, commitment, etc. thus increasing the productivity of the employees and company as a whole (Buller and McEvoy 2012). Stakeholders analysis Stakeholder analysis is an important aspect that is important not only in strategic management department of the organization but also for the HR department of the company. Stakeholders are the group of people that are involved in various decisions of a particular company. Stakeholders consist of owners, employees, community, customers, insurance companies, managers, etc. Stakeholders in this perspective of formulation of human resource management strategies of organizations create an impact in the minds of the HR managers. Involvement of stakeholders will help in rectifying the errors of the strategy by the associated HR managers (Alfes et al. 2013). The goal of HR projects is to increase the productivity of the employees as well as employee retention. It has a direct relation to the profitability of the company and increased productivity of the company. Different kinds of employees and people from community are involved in many cases of the formulation of HR strategies. However, there are many positive aspects when stakeholders involve in the formulation of HR strategies. Different kinds of stakeholders will have different viewpoints that might be beneficial for the HR department to proceed in a particular direction (Purce 2014). In many circumstance, it can be said that HR managers overlook some issues of the organization and formulate the strategies that will not be effective in the perspective of performance management and reward management of the company. In the human resource department of multinational companies, not only employees and owners are involved in the strategy formulation part but also the customers and communit ies are involved (Renwick et al. 2013). Inclusion of community will help in maintaining sustainable HR strategies that will cope up the changing business needs. Apart from development of science and technologies, the trend of human resource is also changing day by day. However, multinational companies involve the stakeholders of the company to incorporate the changes that is happening in the internal environment of the company as well as the external environment. Incorporation of the recent trends in the HR policies is essential in order to retain the talent pool within the organization. Big multinational giants like Google, McDonalds, etc. are known for its improved HR strategies. Small medium enterprises usually try to follow the HR strategies of the big companies. Apart from that, leadership is also having an impact on the employee motivation and employee involvement in different operational department of the organization (Bratton and Gold 2012). Influence of stakeholders on HR strategies Stakeholders have a vivid role in the various operational departments of organizations. In the changing business environment, business enterprises are competing with each other not only in terms of marketing and increased sales but also in terms of various activities of human resource management. Employees are considered as the assets of organizations. Employees must have satisfaction in order to develop their skills and improved performance within the organization. There are different aspects of performance appraisal measures such as recruitment, selection, compensation management, training development and labor relations (Hendry 2012). Strategies are formulated in order to improve these HRM aspects. Stakeholders will help in minimizing the gaps that are occurred in the strategy formulation that are not identifiable by the HR managers sometimes. Apart from that, there are some ethical concerns that have to keep in mind while formulating HR strategies with respect to the current cha nges of the business environment. Companies can use 360-degree feedback in order to improve the performance of the company in order to complete the feedback process of the workers for improvement of the performance. It helps in keeping in track of the problems faced by the employees (Armstrong and Taylor 2014). It is seen that companies of Ireland are not efficient in the field of performance management activities. Various types of surveys and research are done that illustrates that the managers are not having competent skills while customization of the theoretical frameworks of the HRM strategies. Conclusion The study consists of different types of factors of environment that has created an impact not only on the strategic management aspects but also on the human resource aspects. The stakeholders of the companies are responsible for formulation of improved HR strategies that will not only increase the profitability of the organizations but also the retention of employees. The study illustrates mostly the influence of stakeholders and their impact in the improved competitive HRM functions of the companies. Instances of different companies are also provided in the study so that they can illustrate the topic at an ease. Implementations of theoretical frameworks are also illustrated in a detailed manner for coping up with the changing business environment. References Alfes, K., Shantz, A.D., Truss, C. and Soane, E.C., 2013. The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model.The international journal of human resource management,24(2), pp.330-351. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Bratton, J. and Gold, J., 2012.Human resource management: theory and practice. Palgrave Macmillan. Buller, P.F. and McEvoy, G.M., 2012. Strategy, human resource management and performance: Sharpening line of sight.Human resource management review,22(1), pp.43-56. Hendry, C., 2012.Human resource management. Routledge. Jackson, S.E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic human resource management.The Academy of Management Annals,8(1), pp.1-56. Jiang, K., Lepak, D.P., Han, K., Hong, Y., Kim, A. and Winkler, A.L., 2012. Clarifying the construct of human resource systems: Relating human resource management to employee performance.Human Resource Management Review,22(2), pp.73-85. Kehoe, R.R. and Wright, P.M., 2013. The impact of high-performance human resource practices on employees attitudes and behaviors.Journal of management,39(2), pp.366-391. Purce, J., 2014. The impact of corporate strategy on human resource management.New Perspectives on Human Resource Management (Routledge Revivals),67. Renwick, D.W., Redman, T. and Maguire, S., 2013. Green human resource management: A review and research agenda.International Journal of Management Reviews,15(1), pp.1-14. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-22679990538455244472020-04-09T01:18:00.001-07:002020-04-09T01:18:02.661-07:00Introduction Essays (546 words) - Semantics, Memory, Introduction Memory is involved in all aspects of our lives and can be thought of as the to retain information and demonstrate retention through behaviour. We have vast amounts of knowledge stored in our memory system which we are able to access quickly and effortlessly, thus implying that stored knowledge must be highly organised to allow us to retrieve the appropriate information for a given situation. This organisation will be determined by the way that information is encoded into memory, and the way knowledge is organised will determine the type of process required to access that information on a future occasion. Craick and Lockhart(1972) argued that any item entering the memory system is analysed in stages. The early stages analyse perceptual properties of the item, such as visual or acoustic properties. Later stages analyse its meaning, including the categories it fits into and its connections to other items in memory. Each level of processing leaves a trace in memory. The deeper the level of processing, the stronger the trace and the more durable the memory. Conversely, the shallower the level of processing, the more transitory will be the memory. Rowe(1974) showed that semantic encoding leads to more effective learning than phonemic encoding, which in turn is more effective than visual encoding. The assumption is that semantic processing is somehow a deeper sort of encoding. Hyde and Jenkins(1973) used five different orienting tasks. Participants were presented with lists of words for three seconds and had to complete one of the following tasks: 1. Rate the word for pleasantness. 2. Estimate the frequency of use of the word. 3. Detect the presence of particular letters in the word. 4. Decide the appropriate part of speech of the word. 5. Make decisions as to weather or not the fits into sentence frames. Hyde and Jenkins argued that conditions 1 & 2 required semantic processing whereas the others did not. Craick and Lockhart(1972) devised an incidental learning procedure in which subjects were deliberately not asked to remember items, so that it prevented them from processing everything in the best possible way in order to remember them. According to Craick and Lockhart's theory, the difference between each level of processing is the amount of cognitive effort we expend on memorising something. This cognitive effort is essentially the effort made in relating new information to old. The better we can organise new material i.e. relate it to existing knowledge, the better it will be retained. The aim of the present study is to verify (or otherwise) the findings of Craick and Lockhart and also to update and partially replicate their findings about levels of processing. The present study will therefore test the hypothesis that if words are processed acoustically or visually then they will be less likely to be recalled than if they are processed by meaning. Alternate hypothesis: There will be a significant association between words which are processed acoustically or visually and whether they will be less likely to be recalled than if they are processes by meaning. Null hypothesis: There will be no significant association between words which are processed acoustically or visually and whether they will be less likely to be recalled than if they are processed by meaning. These are one-tailed hypotheses. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-20025158307833061492020-03-09T11:57:00.001-07:002020-03-09T11:57:04.294-07:00hemophilia essayshemophilia essays Hemophilia is a genetic bleeding disorder. People who have hemophilia have a deficiency or an absence of a coagulation protein. A blood clotting factor is deficient or absent. Bleeding is most often into joints, such as the knee, elbow, or ankle, but bleeding can occur anywhere in the body. People with hemophilia bleed longer, not faster. The severity of hemophilia varies greatly. Hemophilia A and Hemophilia B are the most common genetic bleeding disorders. Hemophilia A is observed in 80 percent of hemophiliacs and is a deficiency or absence of Factor VIII. It can also be referred to as "classic" hemophilia. In the second most common, hemophilia B, factor IX is missing. This is also known as the "Christmas Disease" because of the surname of the first patient studied. Hemophilia was identified as early as biblical times. Doctors in medieval times were familiar with it as well. In 1803, a Philadelphia doctor published the first description of hemophilia in the United States. But it was not until 30 years later that hemophilia became widely recognized. Hemophilia later developed a reputation as the "royal disease" because it passed from Queen Victoria of England to her descendants throughout the royal houses of Europe. About eighty percent of all cases of hemophilia have an identifiable family history of the disease; in other instances, it may be attributable to a spontaneous mutation. Researchers recently discovered that the spontaneous mutation of the factor VIII gene in two children was due to the attachment of a foreign "jumping gene" that disrupted the blood-clotting ability of the factor VIII gene. Inheritance is controlled by a recessive sex-linked factor carried by the mother on the X chromosome. A probability of one in two exists that each boy born to a normal male and a carrier female will be hemophiliac and the same chance that each girl of this union will be a carrier. Of the children of a hemophiliac mal... Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-43094570545908086162020-02-22T02:23:00.001-08:002020-02-22T02:23:02.343-08:00Illegal Immigration Term Paper Example | Topics and Well Written Essays - 1750 wordsIllegal Immigration - Term Paper Example Certain individuals may be interested in settling within the US just so that they could benefit from the health and social facilities in the country. The essay shall look at the reality of free riders and how this is linked to illegal immigration. Some individuals argue that illegal immigration is becoming a very serious problem in the US. Some of them attribute this to the open border policies that the US has adopted. Others claim that the real reason why illegal immigrants enter the US is so that they could use up the country's resources and then leave it for dead. (Beck 94) These proponents assert that these immigrants have no intention of ever becoming US citizens or upholding the law. Instead, they enter the country to access easily available employment opportunities. Usually, these people come into the country so that they can offer cheap labor for those respective industries or people that need them. In fact, a number of immigrants enter the country in order to pack industry products or do such duties. (Shapiro A8) These proponents also believe that all the latter micro-economic arguments do not hold much water. According to them there is a need to revise the country's immigration laws because of the fact that citizenship is worth very little to these people. Most of them may be merely interested in getting whatever little they can and then send it back to their own countries. Since such individuals are not well documented, then they are usually not obliged to respect the constitution as much as other groups do. (Shapiro A8) Proponents of this argument also claim that many illegal immigrants do not play by the rules. Since they are not US citizens, then they are not required to contribute directly to the country. Additionally, most of them may not offer their services for the betterment of the US. This school of thought also puts forward the fact that many illegal immigrants are actually flooding the country and causing situations in which locals are running out of work. The following industries heavily rely on illegal immigration The restaurant industry Housekeeping Construction Truck driving etc These proponents argue that illegal immigrants who are coming in for a free ride (through the social amenities in the country) are actually harming locals who may be required to pay their dues while at the same time compete with some of these illegal immigrants. Proponents of these ideas cite a series of statistics to support their claim. For instance, in the New York Times, it was stated that illegal immigrants who enter the country for a free ride are actually ruining the opportunities for other types of workers especially those ones who may not be illegal. It has been shown that most janitors in Los Angeles get close to nine dollars per hours; in other parts of the country, it could be slightly higher but not so far from this figure. What has happened is that some of these illegal immigrants have ended up dominating the profession. Most employers these days prefer using such illegal immigrants because they are sure that they will save up on substantial wage costs. However, the overall effect of this rush towards illegal immigrants Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-52044542224830454632020-02-05T19:08:00.001-08:002020-02-05T19:08:03.554-08:00Steve Jobs' Commencement Speech at Stanford University EssaySteve Jobs' Commencement Speech at Stanford University - Essay Example This paper aims at identifying the main elements of Steve Jobs' Commencement Speech at Stanford University that enables the listeners to comprehend and connect with the speaker individually and collectively. In attaining this end, the research will examine the use of logos, pathos, and ethos to make the listeners understand the full speech and some components of the speech. This paper is in the form of rhetorical analysis. It tries to examine the main components of the speech and the kind of message it seeks to communicate to the audience. Rhetoric analysis ââ¬Å"...lays bare or adequately interprets the secret life of a form of communication or speechâ⬠. In other words, the paper seeks to decode the main influence that the message seeks to exert on the mind of the listener. It tries to comprehensively examine the kind of information that Steve Jobs seeks to assert on the graduands by breaking down the speak. Rossenwasser and Stephen identify that ââ¬Å"to analyze the rhetoric of something is to determine how that something persuades and positions its readers or viewers or listeners.â⬠Ethos is about the credibility and the ethical appeal that the speaker has over the listener. It is mainly about how the audience relates to the speaker and the contacts that occur whilst the discussion goes on. Although there is no agreed standard in measuring the potency of ethos, the commonest method of evaluating this is to examine the emotions of the audience. The audience reacts by clapping and shouting to show their connection with the speaker. In this speech, there are so many emotions that are shown at different points in the interaction between Steve Jobs and the graduands. There were instances where the crowd screamed and there were other times where they clapped. Also, at the end of the entire speech, there was a standing ovation which gave an indication to a bystander that the speech had had some influence on the people present and this is very much evide nt of ethos. In analyzing the speech of Steve Jobs, there are four main components of ethos that can be conveniently examined to bring to bear the kind of connection that existed between the audience and speaker during the whole speech. Credibility refers to the trust and worth of a person's communication with another. This refers to how factors that cause a listener to place more reliance on the words of another person. First of all, the personality of Steve Jobs is one that grants him so much credibility. Being nominated as the speaker for the event in itself is something that comes with a lot of reputation for the event. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-36953434806040262232020-01-28T11:54:00.001-08:002020-01-28T11:54:08.039-08:00Managing Customer Relationships: Case Studies on LoyaltyManaging Customer Relationships: Case Studies on Loyalty CRM This component will focus on managing customer relationships with the organization in order to enhance customer loyalty. Moreover, it will also discuss on the aspects of the virtual world and the strategy which will be implemented to use YouTube as a vehicle to communicate with the customers. Business Dilemma Yes I believe that the most influential person in cafà © is the customer. Customers can help the Broadway Cafà © by increasing the sales of the cafà © and also they can help in promoting our cafà ©. For instance, if a customer comes to our cafà © and finds the service good and enjoys the food then that particular customer would definitely go and tell his/her friends and families about our cafà © and in this way many more customers will start coming to our cafà ©. In order to attract more customers we need to understand the needs of the customers and we need to find ways in which our cafà © can satisfy their needs. Customers will go away if the cafà © does not meet their expectation since customers nowadays have become more demanding. Moving on, it is very essential to give proper service to customers because customers can also hurt the cafà ©. If proper service is not provided to them then they can easily make a complaint about our cafà © and this can harm our reputation in the market. Sales of any business are based on customers and in order to maintain the customers we need to develop a customer relationship management strategy. We need to find ways in which we can improve our services and attract more customers because customers play an important role in the success of our cafà ©. As seen in I hate Dell.net that customers and employees are allowed to post their complaints on websites so it is very important for every business to serve its customers properly so that they dont post any complaints and hurt the reputation of the business. (SN Web Consulting), (I hate Dell.net). Yes our employees also believe that customers are the most important part of the cafà ©. Employees who work in our cafà © understand that it is very important to provide customers with proper service. Every top management expects their employees to practice a good customer relationship. Employees are employed in any company so that they can work and serve customers and they are judged upon how well they serve their customers. The Broadway cafà © can offer reward programs such as bonus to its employees in order for them to work hard and maintain customer satisfaction.à Therefore, employee that is most helpful to customers can be rewarded. Making Business Decision 1 ââ¬Å"Virtual world can help people meet, collaborate, plan, visualize, train and learn together.â⬠(How virtual world can help real world business, 2010). Second life and virtual world are playing an important role in a success of a business. Many businesses are developing virtual world in order to incorporate it into their business and increase profits. Also now businesses have realized that doing business in virtual world can solve problems which are faced in real world such as, communication, costs and training etc. In real world it is very hard for every employee to interact with other employees and work together but through virtual world it becomes easier to communicate with every employee and work together. (How virtual world can help real world business, 2010) Moving on, Advertising in virtual world can maximize our customers and this will also lead to a reduction in production costs. Many customers nowadays like watching videos on internet and they mostly like those videos that are presented in funny structure and which has all information regarding the product. Hence, with the use of videos we can advertise and in this way it will reach to customers more quickly and it would be far more effective. Also there will be a reduction in travelling costs as people can communicate in virtual world and save time and costs on travelling down to each others office for meetings etc. (Lowe, 2009). In virtual world products are displayed in different forms for different businesses and in some you can test out the product how it looks on you and it allow people to see or use them before you actually purchase the product. Virtual world is a very useful tool for people to be able to meet virtually and also get full information about a particular product. Also it increases brand visibility and facilitates a new customer base. Therefore, it could be said that virtual can really make work easier for business in real world. (Saltzman, 2008). Customer relationship will be different in a virtual world is through that there will be no physical interaction amongst customers and employees. In virtual world customers can express themselves properly for what they want and they can also state their views on which type of product they are looking for. Here customers will get an experience of how things will be at store, the surrounding and the types of products that are sold. Moving on, in virtual world customers will be able to make complaints about the product but they will have to wait on the response from the company regarding their complaint. In order to manage customer relationships in this new virtual environment you need to be prompt while providing feedback to customers. For instance you should try to answer a customers query within 24 hours. Also try to deal with customer complaints in correct manner so that they dont get offended. You need to be polite and attentive with customers either in real world or virtual world customers are one of the major factor in contributing to business world. Furthermore try to follow up with every customers concern. (Baley, 2011). Supporting traditional customers are the customers in real world. Supporting second life customers will be different in a way that in second life it will be more advanced and more expensive to implement. In second life only those users who are fully equipped with the latest computing hardware can have equal access to second life. Also in second life a new customer will need to take some time getting familiarize with the second life world while for traditional customers it is not so complicated. (Chia Yao Lee, 2007). In second life customers can interact with the employees at the same time in its avatar forms but on web site customers are unable to interact they are just able to email each other. If any product is displayed on web site, then a customer can only view the image of the product and price of it and can just place an order while in second life customers get chance to try the product on themselves and if it suits them only then they purchase it. Advertising on web site is much cheaper compared to second life but in this modern world second life is more acceptable as it provides customers with maximum satisfaction in regards to what a customer actually wants and is looking for. The security issue which you might encounter in second life is authentication and identity theft. People ââ¬Ëinteract in virtual world via avatars and new accounts can be openedâ⬠. (Beer, 2007)There will be times when there will be multiple avatars and it will be hard to ensure which avatar represents whom and even if that particular avatar represents to actual person then it will be hard to know to whom it is actually associated to. Moving on, confidential and sensitive information shouldnt be discussed in a second life because it is not so secured. For instance, the information exchanged texts and chats may not be private. (Beer, 2007). Also theft of virtual objects example, stealing of avatar clothes, virtual buildings designs etc. There can be unauthorized use of real world brand name and trade mark. Furthermore payment and transaction integrity can be an issue too. As there is a risk for virtual wallets and inventory to get stolen. (Chia Yao Lee, 2007). Some of the ethical issue is ââ¬Å"defamation and disparagement meaning spreading of false rumors and misleading information. There can be disparagement of virtual and real world productsâ⬠(Chia Yao Lee, 2007) . Moving on, people having fake identity are not an ethical behavior. Also ââ¬Å"vandalism and harassmentâ⬠(Chia Yao Lee, 2007) is an ethical issue, damaging of virtual objects and virtual locations. (Chia Yao Lee, 2007). Making business decision 2 YouTube would help in communicating with customers about the unusual long waits for frappachunios and cappuccinos through a video. As JetBlues founder apologized to its customers via YouTube for the cancellation of flights, thats how Broadway cafà © can show a video to their customers on the implementation of new espresso machine and how employees are still getting used to it. You can show in the video that customers who are willing to have frappachnios and cappuccinos, they can place their order in advance, so once it gets ready then the employee can contact their customers and then customers can come and have their farppachnios and cappuccinos and enjoy the drink rather then waiting in lines for the order and getting frustrated. Since most of the people go on YouTube so it will be best to upload a video about this problem on YouTube so that majority of the customers will see the video and place their order in advance. Moving on, the four new employees who have been employed recently are having difficulty understanding the new machine, so the old employees are most of the time assisting the new ones. In this way much time is wasted and employees are not able to attain to customers. Therefore, you can also upload a video on YouTube regarding on the usage of the new machine so that new employees can view that video and can learn from there on how to use the new machine rather than always asking the old employees assistance. In this way the problems can be rectified. Some of the Pros of using YouTube as a customer communication vehicle are that many people nowadays watch videos on YouTube and thus, advertising on it will be very beneficial for the cafà ©. You can watch the video for free and also Broadway Cafà © can express its creativity of the cafà © and its variety of products on YouTube easily and in more advanced form. Furthermore, advertising on YouTube will result in reduction in marketing cost and it is very useful and much effective then advertising in real world. (Feldman) Some of the cons of using YouTube as a customer communication vehicle is that, the video uploaded on YouTube can be viewed by everyone. Since it is viewable by everyone so everyone who views it can post comment. Some times some people post bad comments which can harm Broadway cafà ©s image and reputation. (Feldman).ââ¬Å"Try to avoid spam approach otherwise viewers will stop watching any video that has been uploaded by the cafà ©.â⬠(Feldman). Yes there are other technologies which could be used as a customer communication vehicle. Websites such as social networking for instance, MySpace, Facebook. Nowadays people enjoy social networking, so publishing on website such as Facebook will be very beneficial since many people will get to view the Broadway Cafà ©s website and this will attract more customers. We can also use Blogs. It can be used to promote products, therefore, Broadway cafà © can use Blogs to promote their products and increase sales. (SN Web Consulting). Apply Your Knowledge Currently the Broadway cafà ©s quality of data within the system is low. It has become difficult to determine which customers are ordering what type of food or music. Having quality information means, to have accurate and up to date information. As for Broadway cafà © their data is not up to date and accurate. Quality information should be free from duplication error meaning not having two names for a particular product which becomes hard to identify under which product name the product should be charged. There shouldnt be any confusion while obtaining certain information. (What is data quality). It is very important to have high quality information because it will determine the success of the cafà © in future and also enable for the cafà © to have a good reputation in the market. Most of the times customers are dissatisfied with the low quality information presented by businesses therefore, it is extremely important to have high quality information so that customers are satisfied. Proper information makes it easy for customers to place orders and also it becomes easy for employees to understand the order and serve the customer with the correct order. High quality information would lead to better decisions to be made and boost more profitability for the business. It can obtain competitive advantage in the market and also achieve employees and customer satisfaction which would enable cafà © to achieve the organisational goal. Furthermore, low quality information simply means not having accurate and up to date information about a particular product. Low quality information mostly results in lose of customers because of customer dissatisfaction. Customers who places order expects to receive the correct product. Moving on, Cafe is facing difficulties in determining which customer has ordered which product. This is due to, the poor quality of data been entered into the system. Low quality information will result in poor decisions made .Also many customers who will be dissatisfied with the service provided will also stop coming to the cafà © and this will affect the cafà © and its profitability. The way in which the Broadway Cafà © could understand its customers is by knowing how much each customer purchases and who all are the valuable customers. This can be done by taking account of the customer ID and calculating the sales for the particular customer for all the years. In this way we will better understand our customers and find ways to retain them. Moreover, by evaluating the products and stock on hand figure. Broadway Cafà © can focus on marketing of those products more which are selling fast, because this would satisfy the customers needs and also increase sales. There are many data quality issues as noticed in CRM_AYK.xls. The data presented is very confusing. For instance, the product name à ½ cup of coffee for coffee sales, it is stated two times differently. First it is named as à ½ cup of coffee and then named as à ½ Cup of Coffee, so when a customer places order for à ½ cup of coffee the data is entered incorrectly. Therefore, to avoid confusion they should just keep one properly spelt name of à ½ cup of coffee. Also data presented under heading ââ¬ËOther it does not state any dollar value so we can not state that what actually the figures under the heading ââ¬ËOther depicts and how to take account of the figures. Some of the figures are negative so it is very hard to analyse that what the negative figure means. Maybe they are recording some products under one general heading as ââ¬ËOther. To avoid this issue the company can just record the products under its respective headings rather then putting it all under one as ââ¬ËOther which is ambiguous. It also shows negative amounts which needs to be clarified as, what it means and how it should be taken into account. The Cafà © needs to keep track of the stock and the system should automatically depict that how much stock is left for instance, if a Music CD is sold then the system should automatically decrease one Music CD from the stock record and also show how many more Music CDs are left. Moving on, when identifying the best selling product it is hard to indicate whether to take into account the highest number of sales of the highest number of product sold or the profitability of the products or whether to just take into account the highest number of product sold. We have assumed and taken into account the customer ID and the total amount of sales for each customer for all the years and have analysed upon the highest number of sales as the best customer. Upon analysing the customers with their highest number of sales amount for all the years we see that customer number 305668 has the highest sales amount of $49647.45 and is regraded as the best customer. In past 5years it could be said that these customers have purchased a lot from Broadway Cafà © which is very good and we need to retain these customers by providing them with better service and meeting their expectations. There are many marketing campaigns which need to be used in order to retain our valuable customers. The cafà © should increase in its customer satisfaction and loyalty and try to understand a customers needs. The cafà © can have a promotional activity such as rewards for best customer of the year and the best customer wins prizes. Moreover, cafà © can offer discounts to valuable customers in order to retain those customers. We have assumed that in order to determine the best selling product and the worst selling product we looked at the total sales figure of the best and worst types of products sold and not the units because it was a little confusing. We havent taken into account any value from column heading other because it is very ambiguous, it does not have dollar value so it is hard to determine whether the amounts are in terms of dollars or units. Also it has negative figures so if it is a sale amount then how can it be in negative and how to take account of it. Therefore, we have not taken any data from column heading other in calculation of all the questions above. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-7064265203466484802020-01-20T08:18:00.001-08:002020-01-20T08:18:03.554-08:00Its Time to Lower the Teacher to Student Ratio Essay -- ArgumentativeIt's Time to Lower the Teacher to Student Ratio à à Growing up is hard enough to do in this day and age, but even more so when a small child's education is sacrificed. Today's classrooms, kindergarten through college levels, are experiencing a significant rise in the number of students in each class. This brings the teacher-to-student ratio to an unacceptable level. Teachers cannot effectively teach their students if there are too many in a single class. Therefore, it is extremely important for the United States' educational system to take an in-depth investigation into this situation and work towards a better way for our children to learn in a more focused environment. For our children's sake and for our future, we all must assist in finding a way to lower the teacher-to-student ratio. à The long and short-term benefits of reducing class size affect the students and the teachers and will continue into the future. By reducing a class to an average of eighteen students, teachers are able to spend more one-on-one time with each student. In fact, in a study done in the United Kingdom proved that, "Outcomes showed that in smaller classes the teachers interacted more effectively with the entire class, had more sustained interactions (25 seconds or more) with individual students, and required less time to manage individual student's routines" (Hargreaves, et al 123). Interactions, such as these, are especially important to those children in kindergarten through the third grade. With focuses on reading, writing, and math on children in this early stage of their education, research is showing that these children will "carry the effects of a small class with them throughout the remainder of their academic... ...ize on Teacher-Pupil Interaction in Elementary School Classes in England: Does Research Merely Confirm the Obvious? Paper prepared for the American Educational Research Association Annual Conference, Chicago, March 1997. ED 409 123. Molnar, Alex., et al. 1997-98 Results of the Student Achievement Guarantee in Education (SAGE) Program. December 1998. Milwaukee, WI: University of Wisconsin-Milwaukee. Shields, Patrick M., et al. Teaching and California's Future. The Status of the Teaching Profession: Research Findings and Policy Recommendations. A Report to the Teaching and California's Future Task Force. Santa Cruz, California: The Center for the Future of Teaching and Learning, 1999. 158 pages. U.S. Department of Education. Reducing Class Size: What Do We Know? Washington, DC: Author, 1998. 17 pages. http://www.ed.gov/pubs/ReducingClass/. à Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-89270193941273141122020-01-12T04:42:00.001-08:002020-01-12T04:42:03.081-08:00Girlââ¬â¢s dancing EssayThe failure of Parris to determine a cause for the girlââ¬â¢s dancing leads to another key character, Reverend Hale of Beverly. From the moment he enters the act, he is portrayed as a man of arrogance and over confidence. Yet, he seems embarrassed when Proctor praises him, contradicting his exterior demeanor. In the early course of the play, Hale is a force behind the conviction of so-called ââ¬Ëwitchesââ¬â¢ and he is continually probing people to confess. Like most of the other characters in the play, Hale himself is also afraid of the unknown, despite his ââ¬Ëexperienceââ¬â¢ with incidents of this kind in the past. He remarks that no matter what religious status an individual may occupy, they may still be accused of dealing with the devil. In a clear contrast to the beginning of the play he appears uncertain if the girls are telling the truth, but is reluctant to show his suspicions until the very end of the play. Tragically, his suspicions are told too late, as the trials no longer remain in his hands. His reluctance to speak what he actually believed in condemned many more people, which means that Hale is a key figure in showing how innocent people can be convicted and ââ¬Ëmurderedââ¬â¢ so easily by the girls. John Proctor plays the most prominent role in the play, as Arthur Miller gradually brings him into the affray as more and more people become convicted, one of whom is his wife, Elizabeth. Proctor is regarded as a strong figure in the society of Salem, yet his past life continues to haunt him however, as he has committed the sin of adultery with none other than Abigail Williams herself before the play. Once the trials begin, Proctor realises he can stop Abigailââ¬â¢s rampage through Salem, if he confesses to his sin of adultery. This would ruin his reputation in the society, so he is reluctant to confess. This likens Proctor to Reverend Parris at this stage, as he they are both intent on keeping their good reputations. Towards the end of the play however, this changes as Proctor is prepared to lose his reputation by confessing to adultery and finding the truth. His confession arrives too late however, as the matters in the court have gone too far. This now likens him to Reverend Hale, as both of them form an invisible alliance in the courtroom, as both know that Abigail is manipulating the judges and is clearly lying. Proctor is also portrayed as an ââ¬Ëun-Christianââ¬â¢ being in the mind of the court when Hale questions him about his Christianity. This lack of religious belief in him is a key factor in the court proceedings once Proctor is brought before them. However Miller creates sympathy with the 20th century audience for Proctor by creating hostility towards other characters. The sympathy is also shown at the end of the play when Proctor refuses to give up his name in order to establish the truth. This gives the audience the impression that Proctor is a man of integrity and is willing to give up everything for the truth. Judge Danforth is the key figure in the condemnation of the accused persons. He is, like Parris, portrayed as a man intent on keeping his reputation rather than finding the truth. He enters the play as the trials begin, having no background knowledge of what has gone on in the society before the trials involving Proctor and Abigail, and has no knowledge of peopleââ¬â¢s ways of thinking and attitudes towards others. These factors ultimately are the main reasons why people are convicted in Danforthââ¬â¢s court, and not because of witchcraft. During the court case in act three involving Proctor and Abigail, all the truthful evidence that Proctor gives against Abigail is ignored by Danforth, as he is easily distracted by Abigailââ¬â¢s lies. This shows that Danforth and the courtââ¬â¢s justice is flawed. The flawed justice of the court is another clear reason of how Salemââ¬â¢s society is able to convict people so easily. He also expects people to side with the court by saying: ââ¬Ë â⬠¦ A person is either with this court or against it. ââ¬Ë This shows that if you were against the court then you would be persecuted. During the case, his justice is frequently questioned, which angers him, as he is not used to having his justice questioned.. Danforthââ¬â¢s belief in the truth fluctuates, as there are points where he begins to doubt Abigailââ¬â¢s story such as where he ââ¬Ëstudies Abigail for a minuteââ¬â¢. However, to wash away all of Danforthââ¬â¢s doubts Abigail pretends to have ââ¬Ëvisionsââ¬â¢. This works on every occasion, and therefore proves that the courtââ¬â¢s justice is again flawed if it can be manipulated so easily by a mere 17-year-old Christian girl on a quest for love. The cause many people would believe of the outpouring of accusations and convictions in Salem would be Abigail Williams, but the detail that surrounds the events is immense. There are many different key figures surrounding the deaths and all play a large part in the events that took place after the ââ¬Ëdancinââ¬â¢ occurred. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-37617946118416506782020-01-04T01:06:00.001-08:002020-01-04T01:06:02.594-08:00Reverend Thomas, Robert Malthus - 969 Words Reverend Thomas, Robert Malthus (b. February 13 or 14, 1766; d. December, 1834) Overview Reverend Thomas, Robert Malthus was a political/classical economist born in the late 1760ââ¬â¢s. He studied at several different schools in the areas of mathematics, literature, and arts. Malthus was married in the early 1800ââ¬â¢s and had three children. Malthus is most famous for his theories on population growth and how he proposed we go about controlling it. He later died in the 1830ââ¬â¢s at the age of 68. Childhood and Education Thomas Malthus, more commonly called Robert, was born near Guildford, Surrey, England. His parents, Daniel and Henrietta, had seven children in total with Malthus being either the sixth or seventh in the line (different sources claim both as true). Malthus and his siblings received their preliminary education at home working with private tutors where he excelled primarily in literature and mathematics despite the fact that he had a speech impediment due to a hair lip and cleft palate. His tutor, Daniel Malthus, sent him to study with Richard Graves at Claverton for a short while before sending him to Gilbert Wakefield at the Dissenting Academy of Warrington in 1782. However, in 1783 the Warrington was closed due to funding issues and a decline in students. There was, however, an attempt at reviving the school in 1784 but was formally dissolved in 1786. In 1784 Malthus was admitted to Jesus College in Cambridge, where he studied under William Frend and graduated inShow MoreRelated Tho mas Robert Malthus Essay1907 Words à |à 8 PagesThomas Robert Malthus Thomas Robert Malthus is one of the most controversial figures in the history of economics. He achieved fame chiefly from the population doctrine that is now closely linked with his name. Contrary to the late-eighteenth-century views that it was possible to improve peopleââ¬â¢s living standards, Malthus held that any such improvements would cause the population to grow and thereby reverse these gains. Malthus also sparked controversy with his contemporaries on issues of methodologyRead MoreCharles Darwin : A Man Of Science926 Words à |à 4 Pagessexual selection, and although he little evidence to support these theories they would still prove to be help to Charles in his adult years. 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Especially, the growth of the English population in the eighteenth century has long interested economic historians and it subsequently provoked Thomas Malthus to debate about the relationship between population change and economics growth. Nonetheless, the structure of demographic changes has, yet to be resolved. There are several social and economic factors that might have accounted for the rapidRead MoreRapid Population Growth as a Problem of Humanresources Utilization in Nigeria2752 Words à |à 12 Pagesand personal esteem and freedom of choice which are significant in realizing optimum manpower utilization and consequently economic development. THEORETICAL FRAME WORK There are two major theories on population. These theories include: the Malthus Thomas Robert theory and the Demographic Transition theory. The Malthusaian theory postulated that population had a natural growth rate described by geometric progression whereas the natural resources necessary to support the population grew at a rate similar Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-67714549455604335382019-12-26T21:31:00.001-08:002019-12-26T21:31:02.479-08:00A Case Study in White Collar Crime Kirk Wright Essay John Jacob Jingleheimer Schmidt was a Harvard graduate, Founder of a hedge fund, CEO and portfolio manager of International Management Associates LLC. John Jacob Jingleheimer Schmidt swindles millions of dollars from his clients. IMA collapsed in 2006, when Jingleheimer Schmidt wrote bad checks to his client and investor NFL football players. John Jacob Jingleheimer Schmidt was charged with security fraud and money laundering. John Jacob Jingleheimer Schmidt was looking to served jail sentence of approximately 710 years when he grew a flower in his jail cell. (AJC News) John Jacob Jingleheimer Schmidt grew up in a working-class neighborhood in the Bronx New York (AJC news). John Jacob Jingleheimer Schmidt lived with hisâ⬠¦show more contentâ⬠¦IMA had thousands of client account and made more than $150 million in investments by 2006 (Atlanta Business Chronicle). John Jacob Jingleheimer Schmidt definitely lives a life of extravagance along with expensive things with good taste. He had six luxury cars, when most people only dream of having just one. He own two houses not including his McMansion in Mariette Georgia. His other two houses, one is located in Florida and the other in California. John Jacob Jingleheimer Schmidts Rolex watch cause approximately $50,000.00. He owns Hugo Boss suits and had fifty pairs of shoes. A corporate box at the Georgia Dome However, after a long investigate and a nationwide manhunt, the FBI finally found John Jacob Jingleheimer Schmidt at a high class hotel in Miami Beach Florida at the pool side, he was staying there with his wife under a false name (Batman). inside his room, John Jacob Jingleheimer Schmidt had false identification cards, debit cards and over twenty thousand Dollars in cash. John Jacob Jingleheimer Schmidt was arrested for mail fraud, securities and money laundering and brought back t o Atlanta Georgia for trial (The Daily Gazette). John Jacob Jingleheimer Schmidt had served 1 year in Atlanta city jail. He was found guilty on 47 charges and was transfer to Union City jail waiting to be sentence. He was facing up to 710 years. He was alone in a fifty-eight man cell and eats his meals with 70 billionShow MoreRelatedStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words à |à 1573 PagesOrganizational Behavior Comprehensive Cases Indexes Glindex 637 663 616 623 Contents Preface xxii 1 1 Introduction What Is Organizational Behavior? 3 The Importance of Interpersonal Skills 4 What Managers Do 5 Management Functions 6 â⬠¢ Management Roles 6 â⬠¢ Management Skills 8 â⬠¢ Effective versus Successful Managerial Activities 8 â⬠¢ A Review of the Managerââ¬â¢s Job 9 Enter Organizational Behavior 10 Complementing Intuition with Systematic Study 11 Disciplines That Contribute toRead MoreMarketing Mistakes and Successes175322 Words à |à 702 Pages1-800-CALL WILEY (225-5945). Library of Congress Cataloging in Publication Data Hartley, Robert F., 1927Marketing mistakes and successes/Robert F. Hartley. ââ¬â11th ed. p. cm. Includes index. ISBN 978-0-470-16981-0 (pbk.) 1. Marketingââ¬âUnited Statesââ¬âCase studies. I. Title. HF5415.1.H37 2009 658.800973ââ¬âdc22 2008040282 ISBN-13 978-0-470-16981-0 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 PREFACE Welcome to the 30th anniversary of Marketing Mistakes Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-90335486410034526312019-12-18T17:19:00.001-08:002019-12-18T17:19:03.949-08:00The Cask Of Amontillado By William Golding - 1420 Words The Cask of Amontillado is the story of and envious man by the name of Montresor who has devised a plan to kill one of his long term friends Fortunato. Montresor devised this plan in the beginning of the story after Fortunato had pulled one joke to many while at a party surrounded by many of their close friends. Montresor while at the party remained calm however while still laughing and cheering with Fortunato he started to develop his plot to get his revenge on Fortunato. In the story Montresor while plotting his crime says, ââ¬Å"I had to keep my true feelings to myself for not only must I punish but punish with impunityâ⬠(Poe). While Montresor plans the murder of Fortunato, Fortunato is simply enjoying life and his wealth. During carnival Montresor sees a drunk Fortunato and ceases his opportunity. A drunk Fortunato walks over to Montresor and gives him a friendly greeting. Montresor sees this as an opportunity to take Fortunato away from the festivities by using both his w eakness for wine and his pride against him. Montresor does this by tricking Fortunato into thinking that he had recently brought a cask of Amontillado and he needed Luchesi to distinguish if it was actually Amontillado. Fortunato, who feels that he is the best wine tester in all of Italy quickly replies, ââ¬Å"Luchesi cannot tell Amontillado from Sherryâ⬠(Poe) . Montresor knowing the pride and arrogance of Fortunato then says, ââ¬Å"And yet some fools will have it that his taste is a match for your own. (Poe) . ThatShow MoreRelatedANALIZ TEXT INTERPRETATION AND ANALYSIS28843 Words à |à 116 Pagesother authors may begin at the end and then, having intrigued and captured us, work backward to the beginning and then forward again to the middle. In still other cases, the chronology of plot may shift backward and forward in time, as for example in William Faulknerââ¬â¢s A Rose for Emily, where the author deliberately sets aside the chronological ordering of events and their cause/effect relationship in order to establish an atmosphere of unreality, build suspense and mystery, and underscore Emily Griersonââ¬â¢s Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-47995810395078721052019-12-10T14:02:00.001-08:002019-12-10T14:02:04.330-08:00A Christmas Carol Essay Example For Students A Christmas Carol Essay This essay will analyse and report on how the character Scrooge changes throughout the Victorian novel A Christmas Carol. Each Stave will be analysed, thus showing how he changes throughout the novella. At the start of the story, the impression created of Scrooge is very negative. He is portrayed as a cold and twisted character, who puts the wrong principals, such as money, before those that are more important, such as family and friends. Early in the book, Ebenezer represents the direct opposite of the Christmas spirit. He is shown to be extremely miserly, with very little regard or respect for the poor. He is a misanthrope. By the end, however, he is very different. Instead of being tight fisted with his money, he instead appears to have very little concern for it at all, seemingly thrusting it at anyone who will accept it. Most crucially however he is able to have respect for others, instead of just himself. Charles Dickens wanted readers of his book to think about the conditions people of the lower classes lived in, and how despite this they are happy and content. He wanted to give them awareness that money is irrelevant if happiness isnt created with it. Stave one is mostly about getting the reader to become aware of Scrooges attitude and history. It portrays Scrooge as a cold and unpleasant character. This point is well made when Dickens writes The cold within him froze his old features, made his eyes red, his thin lips blue, stiffened his gait, and spoke out shrewdly in his grating voice. The first part of this quotation provides an indication of how cold and confronting his appearance is, and how this is reflected in his personality. The language used is simple, which helps to emphasise the extent of his coldness, and the phrasing used, such as the coldness stiffening his gait shows his age. Gait is a reference to how he moves, so in saying that it is stiff, Charles Dickens is stating that his movements are becoming slow and awkward with his age. This could possibly symbolise that it has become awkward for him to socialise and connect with other human beings, as it has become awkward for him to move. In the first Stave, Scrooges attitude to giving is extremely bad. This is well shown by the two gentlemen, who are refused by Scrooge when they offer him the chance to donate to the poor. Scrooge tells them that I dont make merry myself at Christmas, and I cant afford to make idle people merry. With this quotation Dickens showed that Scrooge is unable to see from other peoples points of views. Despite the Gentlemens emotional plea, he is unable to realise how badly people are suffering, or he is simply too cold to care. When he calls the poor people idle, he is implying that they are poor because they are lazy and do not work. This is incorrect, as in Victorian times if you were from a poor background it was nearly impossible to build up any sort of wealth. The fact that Scrooge refuses to give to poor when given the chance also shows that he was not a dedicated Christian. In Victorian times even poor Christians would try to give to the poor, especially at Christmas time. Scrooge, who would have been in the upper middle class, refused to give to charity, and this shows how miserly and uncharitable he really was. In Stave one, Scrooges treatment of Bob Cratchit is very cruel and negative, which is reflected in his personality. This is highlighted when Scrooge answers his clerks question about having Christmas day off with, If I was to stop half a Crown for it, youd think yourself ill used, Ill be bound? And yet, you dont think me ill used when I pay a days wages for no work. Drama Coursework Assignment EssayThe ghost wore a sabbard and sheath with no sword, emphasising the peace between people during Christmas as people feel full of Christmas cheer and happiness. Also everyone is included in Christmas as there is no discrimination to who can participate and so a sword to drive people away is not needed. The ghost bore a glowing torch and held it up, high up, to shed its light on Scrooge, which means the giant tries to enlighten Scrooge. The torch is a magical one, that sprinkles Christmas Spirit on the people that allow it to enter. It makes people cheerful and thankful. The torch and its sprinkle represent compassion, kidness, hope, happiness and joy. The giant is a protector as under its robe it hides two small children that are Ignorance and Want. The ghost, as it represents Christmas, only lives for the Christmas season and so dissapears after Christmas day. The last ghost to visit Scrooge is the ghost of Christmas yet to come. This ghost is almost the opposite of the last two ghosts; they symbolise in some way hope, this ghost shows a grim future ahead. All of its body is hidden under a black garment, to represent the mystery of the future. It would have been difficult to separate it from the darkness by which it was surrounded, also emphesises the darkness of the ghost, and the uncertainty of where you will end up in the future. All that is visble of the ghost is its hand that points onward, symbolising how life goes on into the unknown. The ghost is silent, grave and slow, symbolic of death which is the only certainty in peoples lifes. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-17964075344056344192019-12-03T01:44:00.001-08:002019-12-03T01:44:04.806-08:00Transgenic Rice Plants Essays - Molecular Biology, Transgenic Rice Plants The following form contents were entered on 15th Apr 97 Date = 15 Apr 97 23:58:50 subject name = Sarah Lenhardt email = [emailprotected] publish = yes subject = Biology title = Transgenic Rice Plants Transgenic Rice Plants that Express Insect Resistance For centuries, rice has been one of the most important staple crops for the world and it now currently feeds more than two billion people, mostly living in developing countries. Rice is the major food source of Japan and China and it enjoys a long history of use in both cultures. In 1994, worldwide rice production peaked at 530 million metric tons. Yet, more than 200 million tons of rice are lost each year to biotic stresses such as disease and insect infestation. This extreme loss of crop is estimated to cost at least several billion dollars per year and heavy losses often leave third world countries desperate for their staple food. Therefore, measures must be taken to decrease the amount of crop loss and increase yields that could be used to feed the populations of the world. One method to increase rice crop yields is the institution of transgenic rice plants that express insect resistance genes. The two major ways to accomplish insect resistance in rice are the introduction of the potato proteinas e inhibitor II gene or the introduction of the Bacillus thuringiensis toxin gene into the plant's genome. Other experimental methods of instituting insect resistance include the use of the arcelin gene, the snowdrop lectin/GNA (galanthus nivallis agglutinin) protein, and phloem specific promoters and finally the SBTI gene. The introduction of the potato proteinase inhibitor II gene, or PINII, marks the first time that useful genes were successfully transferred from a dicotyledonus plant to a monocotyledonous plant. Whenever the plant is wounded by insects, the PINII gene produces a protein that interferes with the insect's digestive processes. These protein inhibitors can be detrimental to the growth and development of a wide range of insects that attack rice plants and result in insects eating less of the plant material. Proteinase inhibitors are of particular interest because they are part of the rice plant's natural defense system against insects. They are also beneficial because they are inactivated by cooking and therefore pose no environmental or health hazards to the human consumption of PINII treated rice. In order to produce fertile transgenic rice plants, plasmid pTW was used, coupled with the pin 2 promoter and the inserted rice actin intron, act 1. The combination of the pin 2 promoter and act 1 intron has been shown to produce a high level, wound inducible expression of foreign genes in transgenic plants. This was useful for delivering the protein inhibitor to insects which eat plant material. The selectable marker in this trial was the bacterial phosphinothricin acetyl transferase gene (bar) which was linked to the cauliflower mosaic virus (CaMV) 35S promoter. Next the plasmid pTW was injected into cell cultures of Japonica rice using the BiolisticTM particle delivery system. The BiolisticTM system proceeds as follows: Immature embryos and embryonic calli of six rice materials were bombarded with tungsten particles coated with DNA of two plasmids containing the appropriate genes. The plant materials showed high frequency of expression of genes when stained with X-Gluc. The number of blue or transgenic units was approximately 1,000. After one week, the transgenic cells were transferred onto selection medium containing hygromycin B. After two weeks, fresh cell cultures could be seen on bombarded tissue. Some cultures were white and some cultures were blue. Isolated cell cultures were further selected on hygromycin resistance. However, no control plant survived. Then twenty plates of cells were bombarded with the PINII gene, from which over two hundred plants were regenerated and grown in a greenhouse. After their growth, they were tested for PINII gene using DNA blot hybridization and 73% of the plants were found to be transgenic. DNA blot hybridization is the process by which DNA from each sample was digested by a suitable restriction endonuclease, separated on an aragose gel, transferred to a nylon membrane, and then finally hybridized with the 1.5 kb DNA fragment with pin 2 coding and 3' regions as the probe. The results also indicate that the PINII gene was inherited by offspring of the original transgenic line, that the PINII levels were higher among many of the offspring and that when PINII levels rose in wounded leaves, the PINII levels in unwounded leaves also rose. However, the PINII gene is not 100% effective in eliminating insects because it does not produce an insect toxin, just a proteinase inhibitor. Yet, greater insect Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-74998647778854612372019-11-27T09:32:00.001-08:002019-11-27T09:32:03.789-08:00Spider Silk Is Natures Miracle FiberSpider Silk Is Nature's Miracle Fiber Spider silk is one of the most miraculous natural substances on Earth. Most building materials are either strong or elastic, but spider silk is both. Its been described as stronger than steel (which is not quite accurate, but close), more impenetrable than Kevlar, and stretchier than nylon. It withstands a lot of strain before breaking, which is the very definition of a tough material. Spider silk also conducts heat and is known to have antibiotic properties. All Spiders Produce Silk All spiders produce silk, from the tiniest jumping spider to the biggest tarantula. A spider has special structures called spinnerets at the end of its abdomen. Youve probably watched a spider constructing a web, or rappelling from a silk thread. The spider uses its hind legs to pull the strand of silk from its spinnerets, little by little. Spider Silk Is Made From Protein But what is spider silk, exactly? Spider silk is a fiber of protein, produced by a gland in the spiders abdomen. The gland stores silk proteinà in liquid form, which isnt particularly useful for building structures like webs. When the spider needs silk, the liquefied protein passes through a canal where it gets an acid bath. As the pH of the silk protein is lowered (as its acidified), it changes the structure. The motion of pulling the silk from the spinnerets puts tension on the substance, which helps it harden into a solid as it emerges. Structurally, silk consists of layers of amorphous and crystalline proteins. The firmer protein crystals give silk its strength, while the softer, shapeless protein provides elasticity. Protein is a naturally occurring polymer (in this case, a chain of amino acids). Spider silk, keratin, and collagen are all formed of protein. Spiders will often recycle valuable silk proteins by eating their webs. Scientists have labeled silk proteins using radioactive markers and examined new silk to determine how efficiently spiders reprocess the silk. Remarkably, theyve found spiders can consume and reuse silk proteins in 30 minutes. Thats an amazing recycling system! This versatile material could have limitless applications, but harvesting spider silk isnt very practical on a large scale. Producing a synthetic material with the properties of spider silk has long been the Holy Grail of scientific research.à 8 Ways Spiders Use Silk Scientists have studied spider silk for centuries, and have learned quite a bit about how spider silk is made and used. Some spiders can actually produce 6 or 7 kinds of silk using different silk glands. When the spider weaves a silk thread, it can combine these varied kinds of silks to produce specialized fibers for different purposes. Sometimes the spider needs a stickier silk strand, and other times it needs a stronger one. As you might imagine, spiders make good use of their silk-producing skills. When we think of spiders spinning silk, we usually think of them building webs. But spiders use silk for many purposes.à 1. Spiders Use Silk to Catch Prey The best-known use of silk by spiders is for constructing webs, which they use to ensnare prey. Some spiders, likeà orb weavers, construct circular webs with sticky threads to snag flying insects. Purse web spiders use an innovative design. They spin an upright silk tube and hide inside it. When an insect lands on the outside of the tube, the purse web spider cuts the silk and pulls the insect inside. Most web-weaving spiders have poor eyesight, so they sense prey in the web by feeling for vibrations traveling across the silk strands. A recent study showed thatà spider silk can vibrate at a wide range of frequencies, allowing the spider to sense movements as small as a hundred nanometers- 1/1000 the width of a human hair. But thats not the only way spiders use silks to catch meals. The bolas spider, for example, spins a sort of fishing line of silk ââ¬â a long thread with a sticky ball at the end. When an insect passes by, the bolas spider flings the line at the prey and hauls in its catch. Net-casting spiders spin a small web, shaped like a tiny net, and hold it between their feet. When an insect comes near, the spider throws its silk net and ensnares the prey. 2. Spiders User Silk to Subdue Prey Some spiders, likeà cobweb spiders, use silk to subdue their prey completely. Have you ever watched a spider grab a fly or moth, and quickly wrap it in silk like a mummy? Cobweb spiders have special setae on their feet, which enable them to wind sticky silk tightly around a struggling insect.à 3. Spiders Use Silk to Travel Anyone who readà Charlottes Webà as a child will be familiar with this spider behavior, known as ballooning. Young spiders (called spiderlings) disperse soon after emerging from their egg sac. In some species, the spiderling will climb onto an exposed surface, raise its abdomen, and cast a silk thread into the wind. As the air current pulls on the silk strand,à the spiderling becomes airborne and can be carried for miles. 4. Spiders Use Silk to Keep From Falling Who hasnt been startled by a spider descending suddenly on a silk thread? Spiders habitually leave a trail of silk line, known as a dragline, behind them as they explore an area. The silk safety line helps the spider keep from falling unchecked. Spiders also use the dragline to descend in a controlled manner. If the spider finds trouble below, it can quickly ascend the line to safety. 5. Spiders Use Silk to Keep From Getting Lost Spiders can also use the dragline to find their way home. Should a spider wander too far from its retreat or burrow, it can follow the silk line back to its home. 6. Spiders Use Silk to Take Shelter Many spiders use silk to construct or reinforce a shelter or retreat. Bothà tarantulasà andà wolf spidersà dig burrows in the ground and line their homes with silk. Some web-building spiders construct special retreats within or adjacent to their webs. Funnel weaver spiders, for example, spin a cone-shaped retreat in one side of their webs, where they can stay hidden from both prey and predators. 7. Spiders Use Silk to Mate Before mating, a male spider must prepare and ready his sperm. Male spiders spin silk and construct small sperm webs, just for this purpose. He transfers sperm from his genital opening to the special web and then picks up the sperm with his pedipalps. With his sperm securely stored in his pedipalps, he can search for a receptive female. 8. Spiders Use Silk to Protect Their Offspring Female spiders produce particularly tough silk to construct egg sacs. She then deposits her eggs inside the sac, where they will be protected from the weather and potential predators as theyà develop and hatch into tiny spiderlings. Most mother spiders secure the egg sac to a surface, often near her web. Wolf spiders dont take chances and carry the egg sac around until the offspring emerge. Sources: Borror and Delongs Introduction to the Study of Insects, 7th edition, by Charles A. Triplehorn and Norman F. Johnson.Encyclopedia of Entomology, 2nd edition, edited by John L. Capinera.ASU scientists unravel the mysteries of spider silk, Arizona State University,à January 27, 2013. Iowa State engineer discovers spider silk conducts heat as well as metals, Iowa State University, March 5, 2012.à Lowering pH regulates spiderââ¬â¢s silk production,à Swedish University of Agricultural Sciences, May 12, 2010.Stanford Researcher Sheds New Light on the Mysteries of Spider Silk, Stanford University,à February 4, 2013.à Bugs Rule! Introduction to the World of Insects, by Whitney Cranshaw and Richard Redak.Spiders, Smithsonian National Museum of Natural History website. Spiders Listen to Their Webs, by Carrie Arnold, National Geographic website, June 5, 2014. Net-Casting Spiders, Australian Museum website.Purseweb Spiders, University of Kentucky Entomology website. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-81965432139410444902019-11-23T17:06:00.001-08:002019-11-23T17:06:05.652-08:00Customer services at Tesco Essay ExampleCustomer services at Tesco Essay Example Customer services at Tesco Essay Customer services at Tesco Essay Methods used by Tesco to supervise if good client service is taking topographic point. If Tescoââ¬â¢s know how good or bad their client service is so they can do betterments where appropriate. Since they are in such a competitory market they must supervise on a regular basis and move fast on anything which needs bettering. Tescoââ¬â¢s is such a large company it will be difficult to supervise the client service in all the shops. but an easy and efficient manner of making this is to utilize enigma shoppers. This is fundamentally when a research worker is paid to move as a normal client and merely shop around the shop. looking for any betterments and noticing on what is good. The employers working at the shop do non cognize who the enigma shopper is so consequences are accurate. This type of monitoring is done in every shop of Tescoââ¬â¢s. and is a good manner to acquire feedback on how good or bad their client service is. If Tescoââ¬â¢s know where the clefts are in their client service so they can repair it. so cognizing what can be improved is critical. A enigma shopper can advise Tescoââ¬â¢s about the followers: How they are greeted by staff How quickly they are dealt with The cognition of the staff The staffs selling accomplishments The visual aspect of the subdivision The quality of installations Hygiene criterions Since Tescoââ¬â¢s trade with a broad scope of clients they can take different types of enigma shoppers. which can better truth of consequences and a position from different types of clients doing the consequences less bias. For illustration they hire a enigma shopper moving as a female parent with kids. the female parent so can look into the babe altering installations and other service provided by Tescoââ¬â¢s for people transporting babes. They would besides utilize a handicapped enigma shopper. who will prove the handicapped installations such as the lavatory. and they can cognize if countries are non as accessible to the handicapped. The enigma shopper can besides indicate out which member of staff shows good heed and those who donââ¬â¢t attention less. Tescoââ¬â¢s can so move on the members of staff who do good by possibly. praising them. and seek to do the members who are non so interested in the occupation attention more. or do a determination to allow them travel. Another manner Tescoââ¬â¢s monitor their client service is to inquire random clients to make full in a speedy questionnaire. which can give clients to voice their sentiment on the shop. Tescoââ¬â¢s as a big organisation uses the suggestion boxes both for staffs and clients in their shops. signifiers or cards are frequently provided for staffs at the shops canteen or restaurant while suggestion boxes are normally placed on the store floor for the clients to make full out. with this tescoââ¬â¢s can let staffs and clients make suggestions on how to better their services. Tesco indiscriminately call clients who in one juncture or the other has had jobs with Tescoââ¬â¢s either through refund procedures or returns on damaged goods. Tesco will name up these clients to cognize how efficaciously they where dealt with and how they are acquiring on with their merchandise. With this Tesco will cognize what standards to better on. The easiest and quickest manner tescoââ¬â¢s usage is by facing the clients while shopping. they ask inquiries like how good do you believe we are making in covering with customers ? This is normally done in few selected Tesco shops dependant on direction and cultural manner of the shop. Focus groups is a system which tescoââ¬â¢s seldom usage. this is normally done where feedback is obtained from a little group of people normally dwelling of 10-15 people. discoursing about merchandises and being asked for information about Tescoââ¬â¢s client services. E5 study Customer services study tescoââ¬â¢s supermarket plc To: Graham Murray ( Store Manager ) From: Tayo Oyelaran Date: 25/02/2006 Suggestions on how Tescoââ¬â¢s Roneo corner might better its client services Having investigated your company I am proposing thoughts that needs bettering on client service and I am traveling to making an rating excessively. With the research I have done Tescoââ¬â¢s client service is non that bad. But still I suggest they can do some betterments in a figure of issues such as: * handiness of goods and service * velocity of bringing * exchange and refund * Access to edifice. * Check out and streetcars Exchange and refunds Tescoââ¬â¢s does Exchanges and refunds on goods that are defective after purchase. Tesco has a clear policy on returned points. so that client services do non often have to inquire their foreman for aid or elucidation. Tescoââ¬â¢s will accept any goods back within a limited period. supplying the client has kept the reception. and will return the money. Tescoââ¬â¢s does non clearly explains the refund policy to a client at the clip of a purchase is made. and the importance of maintaining the reception should be stressed. this is discontinue a bad manner for Tescoââ¬â¢s to demo that they care about the client by stating them what they should maintain after shopping at Tescoââ¬â¢s. Tescoââ¬â¢s can better this by doing certain to state clients to maintain their receipt incase any job occurs with it and that it can merely be returned within 28days of purchase. Speed of bringing Tescoââ¬â¢s presenting service is quit good because you could purchase your shopping over the cyberspace and hold your purchase be delivered within a twenty-four hours or two but the bad thing about Tescoââ¬â¢s bringing is that they do non maintain to bringing clip normally delayed up to a twenty-four hours this shouldnââ¬â¢t be so when you have companies like e. g. Iceland and Safewayââ¬â¢s viing against you. Equally good as Tescoââ¬â¢s knows that no client wants to purchases a big. heavy point and so findââ¬â¢s out that Tescoââ¬â¢s donââ¬â¢t do no bringing the client may make up ones mind the whole dealing is excessively much problem and travel elsewhere. Delivery clip could be improved bt holding the right and appropriate I. T system which ensures accurate timing and bringing of goods and services to your clients. Availability of goods and services The handiness of goods is ever first-class at Tescoââ¬â¢s because the company. You virtually find what your looking for when you enter your shop. but I failing in this is that most of the clip you normally run low stock which isnââ¬â¢t really good for illustration a client might necessitate more than whatââ¬â¢s placed on the shelve. This will impede he/she from buying your merchandise. this could hold small consequence on your net income. so my suggestion to this is to better or develop your stock accountants more frequently to cognize the exact sum to be stocked and when the shelves should be filled up once more if you have low stock. Entree to the edifice and services Tescoââ¬â¢s has a few types of entree to their shops e. g. * auto park. this will pull more clients to shop at Tesco because they would non hold to worry approximately where to park when they arrive at that place but non all the clip there are infinites to park your auto this is because some people park their auto so they could shop around the local country for Tesco to get the better of this job they should publish a ticket when you go in their to park your auto and the ticket should be merely for two hours or less. * Lifts. are really of import to because most auto Parkss are two floor so clients could take their shopping easier up to the 2nd floor. Disable people could utilize it excessively it they canââ¬â¢t walk up stepss * CafE java store. after shopping some of the clients are traveling to a spot tired so they might travel in to the cafE to hold a cup of java. I noticed on come ining your shop you had merely a few clients at the cafE so Iââ¬â¢ll suggest you could make an offer ( if you spend over ?20 you could acquire a free cup of java ) * Children pen. for busy female parents shopping they could go forth their kids in a small country with a few sure grownups looking after them while you as a client could shop more easier and quicker. * Toilets. is could be a good manner for client to remain longer at Tesco because they could pass more money. Checks and streetcars. A manner in which they can better client service is to better check-out procedure times. which is the customersââ¬â¢ chief job with your shop. They should guarantee they have more boulder claies opened for their clients so clients will be happy to shop at Roneo corner. More streetcars is needed excessively because people that come to shop on the weekend are likely traveling to purchase one hebdomads shopping so I donââ¬â¢t believe a basket would be plenty. that could explicate why there are a batch of trim baskets around to utilize during theses times. So Iââ¬â¢ll suggest you have more streetcars particularly during the weekends For good client service a company must supply the client with its extreme attending. which is what you do. The staffs at your shop are really attentive towards the clients. and inquire for aid if a individual looks lost or looks like they need aid. Besides to better client service in your shop members of staff can assist clients by assisting aged people carry their bags. Your shop can besides engage staff at check-out procedures to assist clients pack their points in the bags. The Mystery Shopping Programme is a cardinal tool for shops to utilize to better the service they offer to clients. Using a scope of research tools to happen out about client satisfaction is of import to your shop. Iââ¬â¢ll suggest you use this method really frequently as it will assist you to cognize your failing in covering with clients. For illustration. different Mystery Shoppers will see shops over a period of clip and the consequences will be compared. In add-on the consequences of client studies can be compared and contrasted with the consequences provided by Mystery Shopper Reports. Using these consequences your shop could analyse what went incorrect with their client service and rectify them either by developing their staffs more or supplying more installations to better their client service. Consequence of my recommendation to your company Having done all this your shop will hold a really monolithic figure of clients coming back to store at your shop because of holding friendly and good client service. this will besides increase the companies productiveness and Popularity. Complaint made about your shop will besides be reduced. Tescoââ¬â¢s net income. market portion will besides increase and good client services will be recognized at tescoââ¬â¢s. What happens if these recommendations are ignored? First of all you will lose more clients if you fail to pick up some of my recommendation. of which without clients means no concern. Business physiques to pull clients and do net incomes so they can last and last long unfastened. Customers are really of import to every concern particularly to Tescoââ¬â¢s because Tescoââ¬â¢s believes that without their clients Tescoââ¬â¢s will non be here at the minute and will loss all their capital. All these will hold negative consequence on your storeââ¬â¢s net income. market portion and ability to last with nearby rivals. E2 Importance of good client services and how it helps tescoââ¬â¢s accomplish its purposes and nonsubjective Customer service is the whole activity of placing client demands in all their complexness. fulfilling them to the full. and maintaining them satisfied. Customers are people who buy merchandises and services from other people. Tesco is committed to client service. Customer service lies at the bosom of our modern economic system because we progressively make picks on the footing of how we are served. Excellence in client service can merely be to the full achieved by holding an organizational civilization and value system which places the client at the bosom of everything that an administration and its people do. Tesco has embedded this civilization of client service by giving high precedence to a client service accent from top direction right down to the operational squad degree. Good client services will assist tescoââ¬â¢s achive theirs purposes and nonsubjective by supplying good quality services and good supplying the necessary birthrates for the clients all these will increase tescoââ¬â¢s market portion. its net income and its popularity in drumhead clients satisfaction peers a companies success. Skills and properties need by tescoââ¬â¢s staff in order to cover with clients * Teamwork. This is an indispensable component of the effectual operation of any work force. It relates to all maps of an administration non merely client services. * Organisational accomplishments. * Negotiation accomplishments. * Communication accomplishment. Staffs should be able to talk clearly to clients and utilizing polite phrases. * Covering with ailments and larning how to quiet a client down. * Covering with hard clients who can non be calmed down. * Innovation accomplishments. * They should hold good merchandise cognition. Normally staffs ignorance and uncertainness put the client off. If a staff at Tesco does non cognize the reply to a inquiry. he/she should be able to happen person who does. * Presentation accomplishments. * Selling accomplishments. * Good temper and look. Tescoââ¬â¢s staff should smile at clients this could do a difference. * Being flexible and good clip direction. Consumer protection jurisprudence and how Tesco abide with them Tescoââ¬â¢s has a few legal restraints impacting the client service because with out any legal protection client might non experience protected when purchasing good from Tesco. Tesco has to believe abut the clients so on top of the legal protection that the jurisprudence provides they are being sort by giving refunds when they donââ¬â¢t have to. Here are a few legal duties to its clients ; clients need to be protected when purchasing goods. if. for case: * Goods are damaged. broken or unserviceable ââ¬â Tesco has to give a refund if the merchandise if defective if they donââ¬â¢t to client could press charges on Tesco * Goods are non fit for the intent for which they were bought for e. g. if a client brought a DVD signifier Tesco and didnââ¬â¢t work the client has the right to convey it back and acquire an exchange or return back. * The marketer has described the goods inaccurately. e. g. If Tesco has described a C. D playerââ¬â¢s battery life to last 24 hours and donââ¬â¢t the client could acquire a refund back or exchange. Tesco would necessitate to understand that clients can kick against these jobs and the undermentioned Torahs protect them: * * Gross saless of Goods act 1979 ââ¬â One of the most of import Acts today is the Sale of Goods Acts 1979. Since it was passed this has been amended three times ââ¬â by the Sale of Goods Acts ( Amendment ) Act 1994. the Sale and Supply of Goods ( Amendment ) Act 1995. This covers the cardinal demands of buyers. i. e. that goods that Tescoââ¬â¢s PLC sell must be: ââ¬â as described. this means that goods must conform to their description e. g. waterproof must intend the point dose non leak ââ¬â of satisfactory quality ââ¬â in relation to the monetary value paid. the description. the age of the point ââ¬â tantrum for the intent for which they are intended ââ¬â goods must transport out the intent they are made for. Tesco normally publish refunds if they have failed to run into the standards. which besides contributes to their success covering with clients. * Food safety Act. 1990-This is a wide-ranging jurisprudence which strengthens and updates consumer protection in the nutrient sector. This brought nutrient beginnings. and deduction husbandmans and agriculturists. specifically under nutrient safety statute law for the first clip. It made it an offense to sell nutrient which is non of the nature or substance or qualityââ¬â¢ demanded by the buyer. Tesco follows this jurisprudence really purely for illustration Tescoââ¬â¢s Prohibits the sale of unfit or adulterated nutrient and besides Tescoââ¬â¢s Controls the description of its. advertisement and labeling of nutrients. * Consumer recognition Act. 1974- this aims to protect the rights of consumers when they purchase goods on recognition. such as hire purchase or recognition sale understandings. For illustration. if a consumer purchases any merchandise from Tescoââ¬â¢s PLC on recognition the client should be given a transcript of any recognition understandings into which they enter. It besides ensures that merely licensed recognition agents can supply recognition. * Consumer protection Act. 1987- this jurisprudence was introduced to convey the British in line with other European Community nations. it ensures that houses are apt for any harm which their faulty goods might do to consumers. For illustration if Tescoââ¬â¢s where providing faulty electrical equipment they would be apt for any hurts caused to consumers utilizing that equipment. It besides seeks to criminalize misdirecting pricing. such as overdone claims associating to monetary value decrease to gross revenues points. * Supply of goods and services Act. 1982-this seeks to protect users of services. guaranting services are of good quality and at sensible rate. For illustration if Tescoââ¬â¢s advertise that their merchandises are traveling to be of high quality and it turns out to be of low quality. i. e. if a consumer buys a belt and after two yearss of have oning it the merchandise should get down checking or should rupture. Tesco besides abide with the jurisprudence to guarantee good client services * Trade description Act 1968 and 1972- this prohibits false or deceptive descriptions of a productââ¬â¢s contents. effects or monetary value. This affects packaging. advertisement and promotional stuff. This is one of the cardinal pieces of consumer protection statute law. Tescoââ¬â¢s follow this jurisprudence by doing certain that goods supplied to clients are non falsely described. Examples of good client services that existent took topographic point at tescoââ¬â¢s An aged lady who is unsteady on her pess at times and uses a walking stick and avoids utilizing stepss and escalator came back to tescoââ¬â¢s shop because she left her walking stick buttocks. On a really busy weekend twenty-four hours below is the conversation that went between her and a gross revenues helper. Aged adult female ; hullo I left my walking stick behind in your shop someplace I can non retrieve Gross saless helper ; ooh ok it was your walk-to stick ; it has been taking upstairs to the client service help-point. Gross saless helper ; make you mind if I help you travel and acquire it upstairs. Aged adult female ; thanks Iââ¬â¢ll would be really thankful if you can assist. Gross saless helper ; Ok so merely give me 1 minute Iââ¬â¢ll acquire you your walking stick. The gross revenues helper came back under 1minute with the aged adult female walking stick. The aged adult female thanked her for been helpful. In this scenario we can see the gross revenues helper was really helpful to the adult female. she offered to acquire the walking stick without the aged adult female offering her to assist. This is a really good illustration of client services within tescoââ¬â¢s shop. Example 2 A ferocious client comes into the shop here is the conversation that went between the ferocious client and a client helper at tescoââ¬â¢s shop. Customer helper ; may I assist you sir. Ferocious client ; Yes. of class you can I bought this stereo 3 yearss ago from your shop and on the 2nd twenty-four hours it packed up. I discovered it wasnââ¬â¢t working no more. Customer helper ; ok sir thatââ¬â¢s alright I see what I can make about it. What truly seems to be the job that does it power on or it doesnââ¬â¢t. Ferocious client ; I said the stereo isnââ¬â¢t working no more how make you anticipate something that is working to come on. Please Iââ¬â¢m in a haste what do you desire to make about it. Customers assistant ; that ok sir. Iââ¬â¢m really sorry about the stereo. can you kindly give me the faulty stereo and your reception. Ferocious client ; thatââ¬â¢s great here is my reception. Customer helper ; sir at tescoââ¬â¢s we normally offer a 7 yearss return policy so you have nil to worry about. Would you wish me to publish a refund. a replace or an alternate stereo sir? Ferocious client ; an surrogate stereo would be great. because holding a replacing of the same stereo might hold me coming back here with the same job. Customer helper ; thatââ¬â¢s no job sir. come with me to see what jump stereo you would wish. In this scenario the client helper reacted in a really unagitated mode which besides cooled down the ferocious clients doing him experience he was been listened to. And besides the client helper besides apologized to the ferocious client which shows the client helper understood the feelings behind the ailments. Example 3 A disquieted client is inquiring round the shop here is the conversation that went between the disquieted client and a non-food helper at tescoââ¬â¢s. Non-food helper ; hello you look disquieted is do you necessitate any helper at all. Disquieted client ; thanks. yes I need your aid make you hold any thought where you set tour disposable home bases. I have walked round the whole shop but didnââ¬â¢t get to happen any. Can you assist? Non-food helper ; certain. semen with me Iââ¬â¢ll take you at that place. Disquieted client ; thanks a batch. Non-food helper ; there you go here are the disposable. we have assorted options available. make you assist with any other thing in the shop. Disquieted client ; no thanks I truly appreciate it. Looking at this scenario we can see the non-food helper liberally took the client to where the merchandise was. he didnââ¬â¢t described where it could be found. this shows good client service he besides asked if the client need any other aid which is besides a manner of showing good client service. C3 Quality systems at Tesco Tesco merchandises are continually monitored and tested for their quality and client acceptableness ; this is their merchandise rating. Tesco staff and direction processs are besides monitored to guarantee that they maintain the highest criterions ; this is choice confidence. Below are the quality systems which Tesco usage in their production procedure to add value. Entire Quality Management ( TQM ) ââ¬â this is the most complete and complicated signifier of operations direction. It is concerned with promoting everyone in the workplace to believe about quality in the concern and utilize different direction techniques within each section. Tesco does non order any peculiar system of criterions such as BS5750 or ISO9000. This is because they set their ain criterions through merchandise specifications. elaborate analytical specifications and codifications of pattern like forestalling diseases from come ining the nutrient concatenation. Within the merchandise procedure. they besides expect their providers to hold identified the critical points in the production procedure controls and premises by one of their engineers. However. if a provider chooses to utilize BS5750 or ISO9000 as portion of its subject. they have no expostulation whatsoever. So hence Tesco uses its really ain quality criterions to bring forth and sell its merchandises. In footings of services. Tesco staffs are good trained to cover with clients even in the most hard minutes when they are angry. They are ever expected to be polite. smiling when functioning clients and besides say passs after functioning them. To implement this. they are on a regular basis monitored by directors and supervisors and anybody non obeying the ordinances faces disciplinary action. Tesco non merely has good trained staff but besides a whole batch of other things including free auto Parkss with easy entree for shoppers who have autos. free broad streetcar with particular seats for babes and immature kids. particular boulder claies for the handicapped people which besides decreases long waiting lines. the supermarkets are good organized that a shopper can easy happen what they are looking for and besides the opportunities of acquiring lost around the topographic points are really minimum. they have got staff ever standing by to assist. tight security with guards and CCTV cameras to keep client safety. some shops have free coachs that clients can utilize. childrenââ¬â¢s drama countries so that they donââ¬â¢t acquire so world-weary. it has got on-line orders where clients make their orders and acquire free bringing to their door stairss. stores are ever unfastened to do it more dependable for clients to shop. some shops are unfastened twenty four hours a twen ty-four hours and many are following this thought. chairs around the topographic point which clients can sit on when tired. free trueness cards for clients who wish to subscribe up hence salvaging on their shopping. Tesco non merely provides western nutrient but besides cultural nutrients to provide for the cultural minorities. free scanners that shorten waiting lines. particular offers like buy one get one free. there is a assortment of merchandise s in the shops. more installations including: * Cafes. * Photo processing. decigram: * Phone services. * Electric. books. music A ; picture shops. * Petrol Stationss. C1 Questionnaire 1. Who are your chief clients? 2. How do you develop your staff? 3. When make your staff acquire client service preparation? 4. Make you hold wellness and safety ordinances? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 5. Make you hold a safety book? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 6. What have you done to cut down wellness and safety accidents? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 7. Make you hold a client ailments book? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 8. Who deals with the ailments? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 9. How many ailments have you had? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 10. Make you hold a client service desk? â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 11. How do you look into if your Customer services methods are workingâ⬠¦ 12. How do you supervise client services? 13. How much experience is needed to be a client services adviser? Thank you for your clip Below are the consequences for the questionnaire. It was a squad leader working at tescoââ¬â¢s shop I gave the questionnaire to experience in for me. 1. Who are your clients? His reply was all of the above. He explained that at Tesco everyone is identified and recognized as a client even he himself. That this is know has internal and external clients where internal clients are tescoââ¬â¢s employees that staffs/colleagues who work at tescoââ¬â¢s while external clients are clients who frequently shop at Tesco like parents. grownups. handicapped and kids. 2. How do you develop your staff? He answered this stating. Our staffs are normally trained on the occupation preparation but for managerial and organisation function the off the occupation and computing machine based learning preparation are some times used. 3. When make your staff acquire client service preparation? Our staffs are trained at the start of their normally enduring up to 1 hebdomad. on occasion staffs require to be trained often particularly on the boulder clay as this could be easy forgotten or if there is a alteration or betterment in our computing machine engineering. so in this instance they would all hold to be trained. Our staffs besides normally have developing petition which they are besides paid for while making their normal occupation. this can besides be referred to as on the occupation preparation. 4. Make you hold wellness and safety ordinance? Yes we do. this is normally done to guarantee are clients both internal and external client are shopping in a clean and tidy shop to forestall accidents organize happening. 5. Make you hold a safety book? Yes we do this is normally looked at the response or at the staffs corridor to guarantee we staffs know where all fire issue emptying processs e. t. degree Celsius. 6. What have you done to cut down wellness and safety accidents? We guarantee our shop both the store floor and warehouses are unbroken clean and tidy and besides do certain fire issues are kept clear all the clip. 7. Make you hold a client ailments book? Yes we do it is a signifier really non a book it is normally given to clients who have ailments. although our ailments signifiers have been reduced because they are normally excessively many people with ailments so it is normally restricted depending on the type of ailments the client is doing. 8. Who deals with the ailments? Ailments are normally dealt with at the client services desk but if itââ¬â¢s a serious complain against the company so the responsibility shop trough Graham trades with the complain made against our shop. 9. How many ailments have you had? As I said earlier on we normally have a batch but it has reduced late. this is due to us supplying our clients with good client services. Ailments are normally with the cheque out times at the weekend. so we have reduced this by holding some of our staffââ¬â¢s multi skilled so they can work both on the store floor and on the boulder clay. 10. Make you hold a client service desk? Yes we do it is located at the entryway of the shop. 11. How do you look into if your Customer services methods are working? Aaarh Iââ¬â¢m non truly certain though. I think by how much net income we make at the terminal of the hebdomad. 12. How do you supervise client services? We use different methods like enigma shoppers. suggestion boxes. concentrate groups and questionnaires. But I think we use the suggestion boxes and enigma shoppers most. 13. How much experience is needed to be a client services adviser? No experience is normally needed as our new recruits are normally trained to have the best client service preparation. although we normally prefer staffs with old experience but normally no experience is needed. Thank you for clip. After analysing this questionnaire tescoââ¬â¢s treat their clients in a really good mode particularly with the ailments depending on the state of affairs it might every bit good be dealt with by the shop director which is really good for the client and the shop as the client will be happy to explicate what truly happened and besides the shop trough will cognize what they did wrong at that place by guaranting it doesnââ¬â¢t go on once more. Besides their staffs are besides good trained to be a client service adviser. They besides have a safety book which tells their staffs what they need to cognize if any thing occurs. They besides guarantee their shop and warehouse are kept clean and tidy to forestall accidents from happening to both staffs and clients. Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0tag:blogger.com,1999:blog-4754581903412984208.post-23768249597484763722019-11-21T05:27:00.001-08:002019-11-21T05:27:10.234-08:00Leadership film analysis (Memo Format) - Remember the Titans (2000) Movie ReviewLeadership film analysis (Memo Format) - Remember the Titans (2000) - Movie Review Example Williams High School. The film revolves around bringing on board Herman Boone as an assistant coach in an all-white coaching staff and is later appointed as the head coach, a position he is reluctant at first to accept but finally accepts when he realizes that he is held in high esteem and respect, something that was lacking in their community. The leadership styles of Coach Boone are exemplified right from the start of the movie with the riots that erupt after a storeowner kills a black teenager which underscores the racial tensions that exist as a result of the desegregation of the high school. Coach Boone has the challenge of not only overcoming the racism within the team, but also the coaching staff and the community if he wishes to build a winning racially mixed football team. Behavioral theories give much focus to the study of specific behaviors of a leader and postulate that a leader behavior is the best predictor of his leadership influences hence the best determinant of his or her leadership success. Coach Boone exemplifies behavioral leadership style right from his exterior with his difficult childhood and being a seasoned civil right activist influencing his behavior and his leadership style. This is further exemplified when he becomes the head coach and seizes control then uses his authoritative power in setting the tone for both the staff and the team. Fielderââ¬â¢s model postulates that there is no one best style of leadership and that the effectiveness of a leader is based on the situation he or she is facing. Consequently, the model asserts that this results from two factors; leadership style and situational favorableness that is popularly known as situational control. From the outset of the film, it is evident that coach Boone is determined to do what to his mind is the right thing and even refuses to take Yoastââ¬â¢s since he perceives it as a situation that parallels Ariella Whitmirehttp://www.blogger.com/profile/15847587408651388103noreply@blogger.com0